Terminal Manager
Seaboard Transport GroupDescription
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Position Overview: The
Terminal Manager, Bulk Terminals is responsible for the safe, compliant, and efficient day-to-day operation of the rail terminal, including railcar coordination, transloading, scale-house activities, yard maintenance, inventory control, and customer service. This hands-on leader plans and oversees the work of terminal personne
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l, maintains regulatory and equipment compliance, manages truck and rail traffic, supports accurate billing and documentation, and builds strong relationships with customers, transportation partners, and internal teams. The role also drives operational and financial improvement by establishing performance measures, strengthening safe work procedures, developing employees, and providing reliable service that meets customer and business expectations.
Location
Woodstock, ON
Schedule
Monday - Friday | 8:00am - 5:00pm
Type
Existing Opportunity
Benefits
Health & Dental | RRSP Employer matching up to 4%
Responsibilities
Terminal & Yard Operations
Coordinate day-to-day terminal operations (rail cars, trans-loading, scale house, etc.) Oversee, coordinate, and manage truck and rail car traffic in and out of the facility, including yard logistics, to ensure a safe workplace while meeting service and profit expectations Order and release rail cars through the CN website
Develop the weekly schedule for cars, time slots, and transload days; communicate it to the team and confirm with customers Fill in on transload vacancies to protect operations Demonstrate a "hands-on" management style, with intimate knowledge of terminal and equipment operations, and perform the work as required to serve customers
Yard & Equipment Maintenance
Provide railyard maintenance (snow clearing, ice control, vegetation control, grading, graveling as needed)
Perform monthly track inspections and take action to remain compliant
Ensure all equipment is compliant and re-certified within required timeframes
Safety, Health & Procedures
Develop and maintain Safe Work Procedure documents for all yard-related tasks and ensure compliance Work with Seaboard Safety HSE to ensure the Woodstock Operating/Work Procedures are adequate Conduct ongoing safety audits
Initiate and participate in daily toolbox meetings; conduct quarterly safety meetings Meet with individual staff and direct other activities that promote safety and continuing education Ensure all required inspections and audits are completed
Regulatory Compliance & Technical Knowledge
Stay current on regulatory changes from Environment Canada, CN, Transport Canada, the Ontario Ministry of Transportation, OH&S, TDG, etc.
Stay current on TDG regulations, product handling, and hazard management, particularly for liquid petroleum and chemical products
Documentation, Scale & Inventory
Operate the scale and submit information to Finance for billing
Keep customer and railyard inventory tracking current
Provide all documentation and BOLs to team members; review completed paperwork; provide BOLs to outbound trucks and obtain signatures
Customer Relations & Service
Coordinate transload personnel to deliver safe, reliable, professional service to customers and transport companies
Serve as the customer point of contact and expand relationships through calls, emails, and in-person meetings
People Management & Leadership
Plan, schedule, and oversee staff work for efficiency and compliance
Provide leadership and feedback, and maintain open communication with the Director and Senior Management
Develop KPIs for Terminal Operators and Terminal Operations
Assist the Director with performance reviews
Assist HR with recruiting
Submit payroll
Business Development & Financial Performance
Propose and deliver solutions to improve operational and financial goals
Coordinate sales of parking space leasing and submit documentation to Finance
Requirements
Relevant experience in terminal, rail, transload, bulk-material, logistics, transportation, or ind