Terminal Manager

Location & Transition: This position will initially be based at our current Oakland, ME location, with plans to transition to the Brunswick, ME area within the next year. Candidates should be comfortable working in Oakland during this transition period. SUMMARY: Responsible for managing all daily warehouse operations including inventory control, staff supervision, delivery scheduling, and maintaining a safe, organized work environment. OFFICE HOURS: 7:00 AM to 3:30 PM DUTIES & RESPONSIBILITIES Primary responsibilities include the following. Other duties may be assigned. Supervise and lead all warehouse personnel in shipping, receiving, delivery, and general operations. Manage warehouse staffing including hiring, onboarding, and terminations in collaboration with the Office Manager and COO. Maintain accurate employee records and address employee issues through consistent documentation, communication, and resolution processes. Oversee inventory management including cycle counts, reconciliation, and ensuring accurate stock levels. Develop and implement workflows to improve warehouse efficiency and reduce waste. Communicate process updates to warehouse personnel to ensure smooth operations and reduce disruptions. Manage or delegate the daily delivery schedule to maximize route efficiency and ensure on-time customer deliveries. Conduct ongoing coaching, support, and corrective action as needed. Foster a positive team culture through clear communication, training, and team-building activities. Optimize warehouse layout for safety and efficiency; ensure clear organization of inventory and supplies. Maintain cleanliness of the warehouse with regular cleaning schedules and protocols. Ensure regular maintenance and repair of warehouse equipment including forklifts and pallet jacks. Enforce all safety, security, and regulatory compliance procedures in accordance with company policy. Purchase warehouse supplies and materials and maintain adequate inventory levels for operations. Ensure full coverage of all warehouse functions during staff absences, including opening and closing duties. Assist with customer returns and warranty processes. Assist Customer Service and PremierIQ when necessary. NON-ESSENTIAL RESPONSIBILITIES Contribute to the development of long-term warehouse strategies. Identify and recommend opportunities for continuous improvement. CROSS-FUNCTIONAL RESPONSIBILITIES In case of absence of other roles, additional responsibilities include: Shipping & Receiving: Provide hands-on support with shipping, packing, receiving, and data entry. Warehouse Associate Duties: Assist with kit maintenance, organization, and restocking activities. Pay: $62,000.00 - $65,000.00 per year Benefits: 401(k) matching Health insurance Paid time off Professional development assistance Relocation assistance Retirement plan Work Location: In person

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