Temporary Return Load Planner
DHD ConsultingTemporary Return Load Planner
Englewood Cliffs, New Jersey, United States
About the Job
Core Roles & Responsibilities 80% Load Planning: Arrange return in a timely fashion to meet customer scheduled pick up dates. Plan and schedule using the most efficient and cost-effective delivery methods; Truckload, Less Than Truckload, and Parcel. Track and trace shipments. Provide world class customer servic
...
e to internal and external customers. Monitor RAs to ensure it is compliant with return policy. BOL management to confirm load was received in full. Investigate and Analyze 20%: Work in liaison with warehousing, transportation and customer to resolve RA discrepancies. Report all aging RA (Return Authorization) root cause and actions weekly to Management. Research customer chargebacks and deductions that relate to open RAs not received.
Requirements: Bachelors Degree. Must have strong analytic skills. Must have a drivers license & be able to travel to other states. 1-2 years of load planning or logistics experience is desired. Strong MS Office skills (Excel, PowerPoint, Word). WMS and TMS skills are plus.
DHD Consulting