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Temporary Commercial HVAC Dispatcher

REE Mechanical
3 hours ago
Full-time
Remote friendly (Temecula, United States)
United States
Indeed

Do you have a passion for working in a fast-paced environment focused on customer service? Would you enjoy telling people, “I love my work environment and co-workers”? Maybe you don’t have experience dispatching for the air conditioning or construction trades, but you’re dedicated to customer service and know that, given the opportunity, you’ll succeed. We’re looking for someone just like you, and we want to give you that opportunity today. We’ve been in the commercial HVAC industry for over 30 years, servicing all of Southern California. We’re looking for a new team member to help take the company to the next level. If you want to advance yourself in an industry that will never go away and you’re committed to customer satisfaction, we’re the company for you. Position Details Type: Full-time, temporary (approximately 3 months) Pay: $23.00 per hour Schedule: Monday–Friday, 7:00 AM – 4:00 PM What You’ll Do Schedule and dispatch HVAC technicians to commercial service calls, maintenance visits, and installations Answer incoming calls and emails from commercial customers, property managers, and facility contacts Prioritize emergency and time-sensitive service requests Coordinate technician routes and schedules to keep the day running efficiently Communicate job details, site access instructions, and customer needs to technicians in the field Enter and update work orders, service notes, and job status in the dispatch system Follow up with customers on scheduling, arrival times, and job completion Work closely with the service manager, technicians, and office team to keep jobs on track Maintain strong relationships with customers through friendly, professional service What We’re Looking For Minimum of two years of administrative experience in an office setting Passion for people and a positive attitude Accountable, self-motivated, and team-oriented Works well under pressure in a fast-paced environment Strong organizational and multitasking skills Clear, professional communication by phone, email, and text Comfortable using computers, scheduling software, and basic office programs Dependable, punctual, and detail-oriented Dispatch or HVAC/trades experience is a plus but not required Must be able to successfully pass a pre-employment background check and drug screening Why This Is a Great Opportunity Approximately 3 months of full-time, paid dispatch experience at $23.00 per hour Join a company with over 30 years in the commercial HVAC industry Learn the HVAC industry from the office side, working alongside experienced technicians and managers Build valuable scheduling, coordination, and customer service skills Potential for additional opportunities based on performance and company needs Schedule: 8 hour shift Monday to Friday Experience: Office: 1 year (Preferred) Work Location: Remote Job Type: Full-time Pay: $23.00 per hour Work Location: Hybrid remote in Temecula, CA 92590

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