Technician - Reefer
Transx Group of CompaniesREEFER TECHNICIAN SHIFT: 04:30 PM – 03:00 AM TRANSX Operating for over 50 years, TransX LTD is one of the largest Canadian (CN Rail-owned) providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4,000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customers' business needs. The TransX Group of Companies has an exciting opportunity for a Reefer Technician to join our Maintenance & Procurement department. The Reefer Technician plays a critical role in inspecting, diagnosing, maintaining, and repairing truck and trailer refrigeration units to ensure equipment availability, reliability, and cold chain integrity. Reporting directly to the Shop Supervisor (or Operations Manager), this role is accountable for maintaining a safe, clean, and efficient working environment while providing high-quality, cost-effective maintenance service and maximizing customer satisfaction. This role also presents opportunities to advance into more senior roles within Shop Operations. As a Reefer Technician, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect. KEY RESPONSIBILITIES Diagnostics & Repairs: Inspect, test, and listen to defective equipment using diagnostic devices (scanners, electronic test equipment, on-board computers) to identify malfunctions. Inspect all refrigeration unit components (fan blower/blades, exhaust systems, belts/pulleys, batteries, filters, vents, coils, wiring). Remove, replace, and test for Freon and other leaks. Download unit data, clear codes/alarms, install software revisions/Opti-set, and safely execute mechanical/electrical repairs using welding equipment, hand tools, and power tools. Determine required courses of action, create work reports, and explain work/cost estimates to customers when necessary. Preventative Maintenance: Ensure timely and efficient completion of scheduled PM tasks and safety inspections in accordance with TransX guidelines. Perform routine maintenance including checking engine hours, fluid levels, running defrost cycles, and adjusting protective guards, loose bolts and specified safety devices as part of PM. Parts Handling : Follow inventory control processes, complete Parts Request Forms, support kitting, and verify parts availability prior to repairs. Ensure replacement parts meet factory specifications, record exact part numbers on Work Orders, identify/document warrantable repairs, and return warranty/core parts. Keep shop bays clear of discarded packaging, waste, and scrap metals. Records Management: Maintain accurate, legible inspection forms, Work Orders, and paperwork to ensure correct billing, inventory management, and KPI tracking. Record unit mileage, engine hours, and actual time spent on each repair line for SRT accuracy. Promptly input data into appropriate software systems. Continuous Improvement & Leadership: Align with shop KPIs (SRT overage, productivity, quality, absenteeism, and WCB incidents). Participate in Continuous Improvement (CI) projects to reduce job changeover loss and enhance customer service. Communicate progress or delays clearly to shop supervisors and provide coaching, mentoring, and training to Apprentices or other Journeymen as assigned. QUALIFICATIONS Education & Certification: High School Diploma. Ozone Depletion Prevention Certification. Original Equipment (OE) training or certification (e.g., Thermo King, Carrier Transicold, etc.) strongly preferred. Trade school certification and/or Heavy Equipment Journeyman status is considered an asset. Experience: Minimum 3 years of experience servicing refrigerated units for trucks and trailers. Demonstrated experience working both independently with minimal supervision and in a collaborative team environm…