Technical Lead / Logistics (Cabling)

Required Skills & Experience

• 5 to 8 years of hands-on experience in structured cabling, fiber optic installation, or data center deployment, with at least 2 years in a lead, supervisor, or senior technical role

• Deep proficiency with single-mode fiber optic cabling including MPO/MTP connectors, fan-out assemblies, and proper routing and dressing in a production data center

• Demonstrated ability to lead and hold accountable a large field team (20 or more) in a fast-paced, high-volume deployment environment

• Experience reading and executing from rack elevation diagrams, port maps, cabling matrices, and low-level design documentation

• Working knowledge of RDHx and direct liquid cooling infrastructure at the rack level; experience enforcing safe working boundaries across a large team

• Strong understanding of ESD protocols, energized equipment safety, and liquid cooling leak awareness in a production data center setting

• Experience with joint validation, QA processes, and structured handover to a client operations team

• Effective communicator with the ability to interface professionally with client technical stakeholders and internal IG leadership

• Valid passport; ability to travel to and remain on-site in Mackenzie, BC for the full engagement duration

Nice to Have Skills & Experience

• Prior experience as a technical lead or site supervisor on a hyperscale, colocation, or GPU/AI data center deployment

• Familiarity with NVIDIA SN5610 leaf/spine switching or Dell XE9780 GPU server platforms

• BICSI RCDD, INST2, or FOA CFOT/CFOS certification

• Experience managing outcome-based or fixed-fee delivery engagements with defined quality and pace targets

• Experience in remote or fly-in/fly-out job site environments

• Prior experience coordinating with a client technical PM through daily touchpoints, joint validation, and structured handover

Job Description

The Technical Lead / Logistics is the single on-site execution authority for Insight Global on each shift, leading a 25-person team of Network Technicians, DC Deployment Techs, Cooling Technicians, and QA/QC Specialists across all active pods. This is a working leadership role. Technical Leads are hands-on contributors to installation activity alongside their teams, setting the pace and quality bar by example while simultaneously owning team performance, floor-wide safety compliance, daily logistics, and client requirements. The Technical Lead is the primary daily interface with Dell's technical PM and is accountable for ensuring Insight Global meets its delivery obligations on time and to Dell site standards. The role requires a rare combination of deep hands-on cabling expertise and the ability to lead, coach, and hold accountable a large field team in a remote, high-pressure environment.