TCG SALES & OFFICE ASSITANT

About Us: We are striving to become ultimate local hobby hub! Our store specializes in Trading Card Games (Pokemon and Magic: The Gathering) and many other TCGs , RC cars, die-cast models, and Hot Wheels . We have a new growth strategy in place for Q4-2026 and beyond and would love to add a few like minded individuals to our team! We pride ourselves on creating a welcoming, inclusive, and exciting environment for casual collectors, competitive players, and families alike. Position Summary: We are looking for a passionate, high-energy Retail Sales Specialist / Office Assistant to join our team. In this role, you will be working in multiple roles including but not limited to: Working with customers as a cashier, working on new product roll outs, assisting with our growth strategy, working directly with our CPA for entry level bookkeeping duties, assisting with inventory management and stock organization. Key Responsibilities: Customer Engagement: Welcome every guest, offer expert product recommendations, and share your enthusiasm for our hobby and gaming lines. Store Operations: Operate the point-of-sale (POS) system, handle cash and card transactions accurately, and process trade-ins for singles/cards if required. Merchandising & Inventory: Restock shelves, organize Hot Wheels and die-cast displays, manage TCG showcases, and ensure the sales floor is clean, organized, and visually appealing. Product Knowledge: Stay up-to-date on new TCG set releases, trending games, and arriving hobby inventory to accurately answer customer questions. Bookkeeping: Entry level data entry guided by our CPA Growth Strategy: Assist with execution of our growth plan. Qualifications Hobby Passion: Solid knowledge of at least two of our core categories (e.g., TCGs like Pokemon/MTG, D&D/tabletop RPGs, board games, or RC/die-cast vehicles). Retail Experience: 1+ years of customer service or retail experience is required. Communication Skills: Friendly, approachable, and able to communicate clearly with both hobby experts and newcomers. Basic Tech Skills: Comfortable using modern POS systems and inventory software. Availability: Flexible schedule, including weekends and evenings when our weekly tournaments and game nights take place. Physical Requirements: Ability to stand for extended periods and lift up to 30 lbs Bookkeeping: entry level bookkeeping course What We Offer Competitive hourly pay ($17.50+/hour) Position will be starting as high level part time with growth into a full time position expected. Full Health benefits after probation. Vision, Dental, Prescriptions, RMT and more. Generous employee group activities A fun, dynamic, and community-driven work environment Opportunities to help shape and run local gaming events Sporting event tickets for staff Benefits: Dental care Designated paid holidays Discounted or free food Paid time off Store discount Vision care Experience: Customer Service: 1 year (required) Bookkeeping Course Reccomened or minimum 1 year entry level Bookkeeping Experience Trading Card Game (pokemon, mtg, bandai): 3 years (required) Language: English (required) French (preferred) Pay: $17.50-$23.35 per hour Expected hours: 18.0 – 35.0 per week Benefits: Casual dress Company events Dental care Extended health care Life insurance On-site parking Paid time off Vision care Education: Secondary School (preferred) Experience: Bookkeeping: 1 year (preferred) Trading Card Games: 3 years (required) Inventory management: 1 year (preferred) Language: English (required) French (preferred) Licence/Certification: Certified Bookkeeper (preferred) Work Location: In person

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