Taxi Dispatcher
JIFFY CABSJob Overview: We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will play a crucial role in coordinating and managing the transportation of people and ensuring a safe and pleasant experience. If you have excellent communication skills, a strong understanding of supply chain operations, and thrive in a fast-paced environment, we want to hear from you. Responsibilities: - Coordinate and schedule the pickup and delivery of goods using various modes of transportation - Communicate with drivers, carriers, and customers to ensure efficient and on-time delivery - Utilize 3PL (third-party logistics) systems to track drivers and update status information - Provide exceptional customer service by addressing inquiries, resolving issues, and providing timely updates - Maintain accurate records of all dispatch activities, including rates, routes, and delivery times - Perform data entry tasks to input details into the system - Analyze transportation data to identify trends and make recommendations for process improvements Qualifications: - Previous experience as a Dispatcher or in a similar role is preferred - Strong communication skills with the ability to effectively communicate with drivers, carriers, and customers - Proficient in using computer systems such as iCabbyor and Excel for dispatching tasks - Knowledge of transportation operations and logistics processes - Excellent phone etiquette and customer service skills - Ability to multitask and prioritize tasks in a fast-paced environment - Strong attention to detail for accurate data entry - Ability to analyze data and make informed decisions Join our team as a Dispatcher and be part of an organization that values teamwork, professionalism, and continuous improvement. We offer competitive pay rates and opportunities for career growth within our company. Apply now to become part of our dynamic team! Job Type: Full-time Pay: $19.00 per hour Work Location: In person