Talent Delivery & Workforce Programs Mgr

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Position Summary The Talent Delivery & Workforce Programs Manager leads vendor relationship management and program governance for the US organization’s Recruitment Process Outsourcing (RPO) model, with primary responsibility for manufacturing and high-volume hiring delivery. This role serves as the central connection among the RPO provider, Talent Acquisition, plant People & Culture teams, Talent Operations, hiring leaders, and other external recruiting partners. The Manager ensures that hiring demand, recruiting capacity, delivery priorities, service-level expectations, and workforce readiness are aligned across locations. The role establishes disciplined governance, monitors vendor performance and hiring outcomes, resolves escalations, and drives consistent, scalable recruiting practices that support production and business needs. This is a hands-on program management role requiring strong staffing industry knowledge, vendor management capability, recruiting experience (ideally manufacturing), and the ability to influence across a complex, matrixed organization. What you will do RPO Program Management and Governance Lead day-to-day program management and governance of the RPO partnership, with an emphasis on manufacturing and high-volume recruitment. Establish operating rhythms, roles, responsibilities, decision rights, service expectations, and escalation pathways across the RPO provider and internal stakeholders. Facilitate regular operating reviews and business reviews focused on demand, delivery, risks, performance, and improvement priorities. Maintain program documentation, action logs, governance routines, and follow-through on commitments. Ensure the RPO model operates consistently with company policies, approved processes, contractual expectations, and applicable compliance requirements. Vendor Relationship and Performance Management Serve as the primary relationship manager for the RPO provider and coordinate additional staffing or recruiting vendors as needed. Monitor service-level agreements, staffing commitments, recruiter capacity, candidate flow, quality, responsiveness, and delivery against hiring plans. Use data and stakeholder feedback to identify performance gaps, establish corrective actions, and track improvement. Manage operational escalations promptly and objectively, engaging appropriate internal and vendor leaders when issues require resolution. Build a collaborative, accountable vendor relationship that balances partnership with clear performance expectations. Manufacturing Talent Delivery and Workforce Readiness Coordinate manufacturing hiring delivery across plants and other assigned locations in close partnership with Talent Acquisition and the RPO provider. Connect workforce forecasts, production plans, hiring demand, start-date requirements, and recruiting capacity to improve workforce readiness. Partner with Talent Acquisition, site-plant People & Culture teams, and hiring leaders to clarify demand, sequencing, role requirements, and location-specific recruiting challenges. Provide visibility to hiring risks, capacity constraints, labor market conditions, and required interventions, and support high-volume, surge, start-up, expansion, and hard-to-fill needs through coordinated internal and RPO delivery plans. Internal Stakeholder Coordination Partner closely with Talent Advisors, Talent Acquisition leadership, Talent Operations, plant People & Culture teams, procurement, legal, and business leaders to support effective program delivery. Collaborate with Talent Acquisition to establish role ownership and determine whether positions will be sourced and managed internally or through the RP…

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