Systems Implementation and Optimization Manager
NRI DistributionA Day in the Life The Systems Implementation & Optimization Manager leads the rollout, adoption, stabilization, and continuous improvement of Aspire products, platform capabilities and warehouse management solutions. This role bridges IT, Product, Development, and warehouse Operations to ensure solutions are operationally practical, technically sound, scalable, and measurable. The Manager is accountable for ensuring Aspire products, features and operational applications are successfully deployed, adopted, and optimized within warehouse operations. While Product owns product strategy and feature direction, and Development owns software delivery, this role leads implementation readiness, rollout execution, change management, operational readiness and knowledge transfer to site leadership and designated trainers, process alignment and post-go-live continuous improvement to maximize operational performance and business value. This is an onsite opportunity with f requent travel required throughout North America What does success look like in this role? Aspire (Inhouse – WMS ) initiatives are implemented with clear scope, requirements, test coverage, training, cutover planning, and operational ownership. New products and features achieve sustained adoption and deliver measurable operational value after go-live. Warehouse processes are standardized where appropriate, while valid site and client requirements are documented and managed. System defects, process gaps, training needs, and enhancement opportunities are distinguished clearly and routed to the right owner. Operations, IT, Product, Development, and vendors have timely visibility into progress, risks, decisions, and results. Annual Salary : $95,000 - $121,000 Location: 15101 Santa Ana Ave., Fontana, CA 92337 All About You What You'll bring to the role: Deep understanding of warehouse operations, inventory control, order fulfillment, and 3PL or multi-client distribution environments. Hands-on proficiency with WMS configuration, implementation, testing, troubleshooting, and optimization; experience with Aspire or comparable enterprise WMS platforms is an asset. Strong project and change leadership skills, with the ability to manage multiple sites, workstreams, dependencies, and priorities. Ability to convert complex operational needs into clear requirements, process maps, test cases, training, and actionable plans. Working knowledge of data analysis and reporting tools. SQL, SSMS, Power BI, Excel, or comparable tools are preferred. Knowledge of Lean, root-cause analysis, standard work, value-stream mapping, and other continuous improvement methods. Excellent facilitation, communication, negotiation, and stakeholder-management skills across technical and operational audiences. Practical, solutions-oriented leadership style with sound judgment, attention to detail, and accountability for results. Ability to lead through influence, remain effective during go-live pressure, and adapt to changing operational priorities. The Must Haves: Bachelor's degree in information technology, Supply Chain, Logistics, Industrial Engineering, Business, or a related field, or equivalent practical experience. Five or more years of progressive experience in WMS implementation, warehouse systems, distribution operations, process improvement, or a closely related field. Demonstrated experience leading WMS or warehouse technology implementations from requirements through go-live and stabilization. Experience in a multi-site, multi-client, 3PL, or complex distribution environment is strongly preferred. Experience coordinating cross-functional teams and external vendors without relying solely on direct authority. Project management, Lean, Six Sigma, change management, or related certification is an asset. Must have physical ability to carry out essential job functions, including but not limited to, sitting for long periods of time, occasionally walking and standing, climbing ladders/stairs, and toler…