Systems Analyst III
SeaspanThe Systems Analyst III is key in maintaining Oracle operational excellence of Oracle system by directly supporting end users with appropriate urgency and priority, and in designing and developing new functionality to suit Seaspan’s growing needs.
Note: This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. The employee will be subject to the ter
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ms of the Flexible Work Policy Agreement.
What you'll do
• Ensures operational excellence of the Oracle Fusion Cloud environment, with primary focus on ERP, Supply Chain Management (SCM), Project Portfolio Management (PPM), and Oracle Integration Cloud (OIC) by independently or collaboratively resolving production issues, integration failures, system defects, and recurring application problems through structured troubleshooting and root-cause analysis.
• Maintains strong functional knowledge of Finance, Accounting, and Oracle Fusion Cloud by developing an in-depth understanding of business processes, application configurations, integrations, data flows, and dependencies across Finance, Supply Chain, PPM, IT, and connected enterprise systems.
• Designs, develops, supports, monitors, and troubleshoots OIC integrations between Oracle Fusion and other enterprise applications, including APIs, web services, file-based interfaces, data transformations, integration mappings, exception handling, and reconciliation processes.
• Provides high-quality end-user and application support by effectively managing incidents, service requests, enhancements, and problem resolution while maintaining strong stakeholder relationships and appropriate service levels, priorities, and communication.
• Develops and maintains system artifacts including functional and technical requirements, solution designs, system and data-flow diagrams, interface specifications, source-to-target mappings, workflow diagrams, configuration documentation, incident/root-cause reports, operational procedures, and troubleshooting knowledge articles.
• Assesses Oracle Fusion Cloud changes and releases for potential impacts to existing business processes, integrations, configurations, security, reports, data, and connected applications, and coordinates required testing and remediation activities.
What you’ll bring
• 3 to 5 years’ experience in Oracle Fusion Cloud, specially in ERP, SCM, PPM, and OIC.
• A Bachelor’s degree in Computer Science, Business Administration, or completion of a Post-secondary Diploma in Computer Science.
• A minimum of 3-5 years’ related work experience (systems analysis, application development and support, operations support) with proven ability to lead a technical team through a process and systems change.
• Demonstrated experience in both on-premise and SaaS applications development and support for at least one core operations process such as product lifecycle management, or engineering and design systems.
• Extensive experience with developing and maintaining interfaces for both on-premise and SaaS applications.
• Strong understanding of enterprise business processes and their system interactions, particularly processes involving Finance, Procurement, Supply Chain, PPM, and IT.
• Strong knowledge of Oracle Fusion integration concepts and hands-on experience with OIC, REST/SOAP APIs, web services, XML, JSON, file-based integrations, data mapping, transformations, integration monitoring, and error handling.
• Strong understanding of end-to-end data flows and system dependencies, with the ability to determine how changes in one Oracle module, integration, business process, or data source may affect other functional areas and downstream systems.
• Knowledge of relational databases, SQL, enterprise data structures, master and reference data, transactional data, data reconciliation, and data-quality principles.
• Expert knowledge of structured troubleshooting, root-cause analysis, incident management, problem management, and issue-resolution methodologies, wi