Systems Administrator

Job Title: Systems Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls and provide TIER 2/3 support of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements. Responsibilities: Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions. Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution Provide support for the escalation and communication of status to agency management and internal customers Install/load operating system and application software on desktops and servers Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance to include peripherals such as monitors, KVMs and VoIP phones. Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintain them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports. Conduct routine and emergency maintenance of assigned data center equipment Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers Collaborate and contribute to the development, administration, and testing of backup and recovery plans Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS Maintain operational, configuration, and other standard operating procedures (SOPs). Verify system availability with existing Enterprise tools Qualifications: Required: Active TS/SCI Clearance (Willing and able to obtain a Polygraph) Bachelor's Degree and minimum 5 years of relevant experience or an equivalent combination of education and years of experience. Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire UNIX, Windows, and/or Storage administration Experience working with trouble reporting and tracking systems such as Service+ Ability to respond to after hour calls “provide on-call support" Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint. Ability to prioritize and execute tasks in a high-pressure environment. Ability to lift/move/carry equipment as necessary (max 40 pounds) Desired: Experience in the imagery intelligence domain a plus Ability to create and modify scripts in multiple disciplines on Windows, Linux, and Solaris systems Knowledge of the Customer's processes and procedures and of the Customer's production systems a plus Ability to prioritize and execute tasks …

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