Support Specialist

Support Specialist Company: ChemSuits Protective Technologies Location: 4555 Kingsway, Burnaby, BC V5H 4V8 Job Type: Full-time Salary: CA$ 21.50 – CA$ 26.50 per hour Expected Hours: 40 hours per week About Us ChemSuits Protective Technologies is an industry-leading developer and manufacturer of advanced personal protective equipment (PPE) and high-performance chemical hazard suits. We specialize in providing specialized barrier technologies to global industrial, laboratory, and emergency response teams. We are seeking a proactive, highly organized, and reliable Support Specialist to join our administrative and operational hub in Burnaby (Metrotown area). Job Summary As a Support Specialist, you will play a central role in coordinating administrative tasks, managing technical documentation, and tracking procurement orders. This role interfaces directly with our supply chain, sales representatives, and compliance managers to ensure smooth daily operations. The ideal candidate is systematic, possesses excellent computer skills, and pays close attention to data accuracy. Key Responsibilities Operations & Logistics Support: Assist with inventory logs, track shipping schedules for protective gear materials, and process order fulfillment data. Documentation & Compliance Management: Organise, update, and archive product technical specifications, safety certifications, and regulatory compliance documents. Inbound Coordination: Manage professional communications, respond to incoming emails and phone calls from corporate vendors, and route inquiries to technical departments. Data Entry & CRM Maintenance: Carefully update client registers, log supply records, and maintain the company's internal digital databases with high precision. Office Administration: Assist in managing meeting calendars, coordinating internal team schedules, and compiling routine administrative status reports. Qualifications & Skills Experience: 1–2 years of experience in an office support, operations assistant, or administrative clerk role (experience in a manufacturing, engineering, or supply chain corporate environment is an asset). Education: High School Diploma or equivalent; an administrative or business college diploma is preferred. Technical Proficiency: Strong command of Microsoft Office Suite (advanced Excel and Word are essential) and familiarity with Google Workspace tools. Experience with ERP systems or inventory software is a significant plus. Communication: Fluent in English with crisp, professional written and verbal communication habits. Core Strengths: Sharp eye for detail, reliable data-management habits, and an ability to keep track of tasks under tight timelines. Benefits & Perks We offer an inclusive, modern workplace with excellent foundational benefits: On-site Parking Flexible Schedule Casual Dress Pay: $21.50-$26.50 per hour Expected hours: 40.0 per week Benefits: Casual dress Flexible schedule On-site parking Work Location: In person

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