Supply Management Specialist
US Defense Logistics AgencySummary See below for important information regarding this job. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This is a Direct Hiring Authority notice open to the Public. Duties Provide a single DLA face to the industrial customer on a wide range of issues involving both DLA and non-DLA managed items. Provides information to the customer relating to specific items including: acquisition support, price, product uses and technical specification data, quality, and warranty information obtained through system resources. Ensure timely processing of customer orders and customer access to product, account and order information. Manage the orders processed, submit follow-ups, modifications, cancellations, and provide status updates to customer inquiries. Receives and screens list of material requirements generated by Material Management Systems or other offline processes to ensure supportability. Advises customer(s) on how to avoid the reoccurrence of problems, based on experience and results of previous studies. Requirements Conditions of employment Must be a U.S. citizen Tour of Duty: Set Schedule - Mon-Fri (0730-1600) Security Requirements: Non-Critical Sensitive w/ Confidential Access Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. Fair Labor Standards Act (FLSA): Non-Exempt Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. Recruitment Incentives: Not Authorized Bargaining Unit Status: No Pre-Employment Physical: Not Required Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information. Qualifications To qualify for a Supply Management Specialist , your resume and supporting documentation must support: A. Specialized Experience : One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-09 level, applicants must possess one year of specialized experience equivalent to the GS-07 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Review unfilled order status and take appropriate action to escalate fulfillment actions. Apply established expedite procedures to resolve open orders. Analyze difficult issues and problems related to supply processes, work methods, supply data management or day-to-day operational procedures. Expedite processing of high priority supply requests in order to meet customer's needs. B. Education Substitution : Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: Master's or equivalent graduate degree or, 2 full years of progressively higher level graduate education leading to such a degree or, LL.B. or J.D., if related. C. Combination : Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-09 and ma…