Supply Chain Systems Analyst
NovolexCompany Overview
Why Choose Us?
Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more.
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We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.
Our Sustainability Commitment
The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.
Job Description
Role Overview
The Analyst, Demand Planning Systems Configuration configures and maintains demand planning system logic so forecast behavior is predictable, explainable, and aligned with approved planning standards. This role ensures that demand logic lives in the system, not in spreadsheets, overrides, or planner workarounds.
The role owns the operation, administration, and continuous improvement of automated planning models that generate baseline demand plans. The role is accountable for ensuring baseline plans are generated consistently, reliably, and in accordance with approved planning standards. The role does not own business decisions, planner overrides, consensus forecasts, or final approved plans.
Core Responsibilities
Demand Planning System Configuration
• Configure and maintain demand planning system logic, including:
• Forecast models and parameters
• Demand hierarchies and aggregation rules
• Segmentation and exception behavior
• Baseline plan generation logic / Model tuning parameters and thresholds
• Ensure forecast logic aligns with approved planning intent and governance.
• Own maintenance of the planning models that generate baseline demand plans and ensure outputs remain stable, explainable, and aligned with business requirements.
Baseline Plan Operations
• Execute recurring baseline plan generation cycles within approved planning systems.
• Monitor automated planning model performance and investigate unexpected planning outcomes.
• Maintain planning model parameters and system settings that influence baseline plan generation.
• Collaborate with Demand Planners to gather feedback on model effectiveness and identify opportunities for tuning and continuous improvement.
• Ensure baseline plans are available, complete, and ready for planner review and exception management activities.
Validation & Test Ownership
• Develop and maintain demand‑domain test scripts and task flows associated with owned configuration.
• Validate forecast behavior through structured scenarios before and after changes.
• Support regression testing to protect existing forecast behavior.
• Validate that planning model changes produce expected baseline planning outcomes before deployment.
Diagnosis & Support
• Diagnose demand system issues by tracing:
• Configuration logic
• Planning data inputs (not integration pipelines)
• System calculation outcomes
• Partner with Adoption & Testing analysts to explain system outcomes to planners.
• Analyze planning KPIs, exception trends, and planner feedback to identify opportunities to improve baseline planning performance.
Documentation
• Document demand configuration intent, assumptions, and known sensitivities.
• Maintain clear explanatory artifacts for why the system behaves as it does.
• Document planning model assumptions, tuning rationale, performance measures, and known limitations.
Out of Scope (Explicitly Not This Role)
• Owning, approving, or being held accountable for the consensus forecast or final demand plan.
• Demand planning policy or methodology definition.
• Data integrations, mass d