Supply Chain Manager - Production Planning

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®. With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit www.jameshardie.com. Summary The Supply Chain Department Manager - Sheet Machine Production Planning leads production planning, inventory deployment, service execution, and supply chain optimization across James Hardie's North American manufacturing network. The role is responsible for translating demand and network requirements into executable plant production plans while balancing customer service, manufacturing efficiency, inventory investment, and transportation cost. As a leader within Supply Chain Planning Operations, this role establishes planning standards, develops production planning talent, and serves as a key escalation point between manufacturing sites and centralized Supply Chain teams. The position coordinates responses to operational constraints and disruptions, drives service performance, and ensures planning decisions support enterprise priorities. The role partners closely with Manufacturing, Customer Service, Transportation, Demand Planning, Capacity Planning, Sourcing, and Information Technology to improve planning effectiveness and leverage SAP Advanced Planning and Optimization (APO), analytics, and automation to enable stronger decision-making and execution. What You’ll Do: Production Planning & Service Execution Lead production planning and inventory deployment across multiple North American manufacturing sites to maintain customer service while maximizing production efficiency. Balance production requirements, inventory availability, customer demand, and transportation considerations to optimize network execution. Monitor service risks, inventory shortages, production constraints, and order priorities; drive timely escalation and resolution. Coordinate response plans for equipment failures, quality issues, material shortages, downtime, and other production disruptions. Support production trials, product launches, and network changes while protecting service and operational continuity. Team Leadership & Planning Governance Lead, coach, and develop a team of production planners supporting multiple manufacturing sites. Establish consistent planning standards, service expectations, escalation protocols, and execution disciplines. Guide planners through complex service, inventory, capacity, and production trade-offs. Hold the team accountable for proactive order management, planning accuracy, issue escalation, and execution quality. Cross-Functional Leadership Partner with Manufacturing, Customer Service, Transportation, Demand Planning, Capacity Planning, Sourcing, and Information Technology to align priorities and execution plans. Lead cross-functional discussions on service performance, plant constraints, inventory risks, and production readiness. Serve as a primary escalation point between plant operations and corporate Supply Chain teams to resolve issues and align decisions. Communicate planning risks, operating constraints, and recommended actions clearly to functional and senior leaders. Supply Chain Analytics & Continuous Improvement Use data, dashboards, and analytics to identify service risks, operational constraints, and improvement opportunities. Analyze production, inventory, transportation, and service trends to support business decisio…

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