Supply Chain Manager (Hybrid)

About Labtician Labtician Ophthalmics is a Canadian-owned pharmaceutical company focused on developing, manufacturing, and marketing innovative ophthalmic products. We offer a collaborative, entrepreneurial environment and supportive team culture, where employees can make a meaningful impact on the business. We offer competitive compensation, (range is $110-125,000 plus a bonus) with benefits and development opportunities. The Opportunity We are seeking a Supply Chain Manager to oversee and continuously improve our end-to-end supply chain operations. This role is responsible for ensuring the reliable supply of materials and finished goods, optimizing inventory levels, managing logistics and distribution, and supporting our growing e-commerce business. As a key member of our team, you will develop supply chain strategies while also participating in the day-to-day execution of purchasing, inventory planning, and logistics. This is an excellent opportunity for someone who enjoys building efficient processes, solving operational challenges, and making a direct impact in a growing organization. This role is hybrid with two days in office in Oakville, plus occasional days for warehouse supervision or special launches/needs. Key Responsibilities Manage purchasing, supplier relationships, and inventory to ensure a reliable supply of materials and finished goods. Work with the Operations Manager to develop demand forecasts and inventory plans that balance product availability with inventory investment. Manage domestic and international logistics, warehousing, freight (in and outbound), imports, and work with third-party logistics providers to manage service levels and KPIs. Enable growth of our e-commerce business. Support systems and integration in addition to overseeing order fulfillment for e-commerce and other distribution channels, ensuring accurate and timely delivery. Build an infrastructure and manage our omnichannel and subscription business. Monitor supplier performance and identify opportunities to improve service, reduce costs, and mitigate supply chain risks. Collaborate with Sales, Customer Service, Finance, and Operations (clean room production) to support demand planning and business growth. Ensure large national accounts are well served, delivering on account commitments. Manage a small inhouse Customer Service and order support team. Track key supply chain performance metrics and lead continuous improvement initiatives that enhance efficiency, service levels, and scalability. Drive KPI benchmarks, analytics, dashboards and ensure compliance with applicable quality, regulatory, and import/export requirements. Drive continuous improvement with all stakeholders. Work hands-on with day-to-day supply chain operations in a collaborative environment. Qualifications Five or more years of progressive supply chain, purchasing, or operations experience, preferably in eye care, medical devices, healthcare, pharmaceuticals, or another regulated industry. Strong knowledge of inventory management, demand planning, purchasing, logistics, and warehouse operations. Experience supporting e-commerce fulfillment and multi-channel distribution. Experience with ERP/MRP systems and strong analytical skills; Power BI or similar reporting tools are an asset. Excellent communication, organization, and problem-solving skills. Bachelor’s degree in Business, Engineering, or a related field and a APICS/CPIM, CSCP, or a similar professional designation is an asset. This is an opportunity to make a meaningful impact in a growing Canadian healthcare company where your ideas and contributions will be visible. We offer a collaborative, entrepreneurial culture, competitive compensation and benefits, and the exciting opportunity to build and strengthen a supply chain infrastructure.

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