Supply Chain Manager – Frozen Logistics & Warehousing

About the Role We are seeking an experienced Supply Chain Manager to oversee frozen transportation, warehousing, and distribution across domestic and international markets. This role requires a strong understanding of the frozen supply chain, hands-on experience managing full truckload (FTL) and less-than-truckload (LTL) shipments, and the ability to improve service while reducing costs. The ideal candidate is organized, proactive, and an effective negotiator who can manage daily logistics, build strong vendor relationships, and turn cost analysis into practical improvements. Key Responsibilities Manage the movement and storage of frozen products, maintaining cold-chain integrity from pickup through final delivery. Book, schedule, and track refrigerated FTL and LTL shipments nationally and internationally. Coordinate with carriers, freight brokers, warehouses, and internal teams to ensure timely pickups, deliveries, and accurate inventory movement. Maintain clear communication with frozen storage facilities regarding appointments, receiving, shipping, inventory availability, and handling requirements. Monitor shipment status and resolve delays, temperature issues, missed appointments, shortages, damages, and other service disruptions. Analyze transportation, warehousing, storage, handling, and accessorial costs; recommend and implement solutions to reduce total supply chain costs. Negotiate competitive rates and service terms with carriers, brokers, warehouses, and other logistics vendors. Plan loads, consolidate shipments, and optimize routes and warehouse utilization while protecting product quality and customer service. Coordinate international freight requirements and documentation with freight forwarders, customs brokers, and other partners. Track vendor performance and key metrics, including on-time delivery, freight cost, inventory accuracy, temperature compliance, and claims. Review freight and warehouse invoices for accuracy and resolve billing discrepancies. Develop and improve logistics procedures, reporting, and contingency plans. Qualifications Proven experience managing frozen or temperature-controlled transportation and warehousing. Strong understanding of cold-chain operations, including refrigerated equipment, temperature monitoring, frozen storage, and product handling. Hands-on experience booking and managing refrigerated FTL and LTL freight. Experience coordinating domestic and international shipments. Demonstrated ability to analyze logistics costs, identify savings opportunities, and implement measurable improvements. Strong vendor negotiation, relationship management, and problem-solving skills. Ability to manage multiple shipments, competing priorities, and time-sensitive issues. Strong communication skills and attention to detail. Proficiency with Excel and experience using transportation, warehouse, or enterprise resource planning systems. Preferred Qualifications Experience in frozen food distribution, manufacturing, or a similar cold-chain environment. Familiarity with international shipping documentation, customs clearance coordination, and cross-border freight. Experience managing freight claims, carrier performance, and third-party logistics providers. A degree in supply chain management, logistics, business, or a related field, or equivalent practical experience. Pay: $65,000.00 - $75,000.00 per year Benefits: 401(k) matching Dental insurance Health insurance Paid time off Work Location: In person

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