Supply Chain Manager

Hardt is a food-service equipment manufacturer located in the west-end of Montreal. This long-established, privately-owned organization has been consistently profitable and is planning for future growth. The Organization’s values are reflected in its operating principles: communicate actively; voice and seek to resolve concerns; work cooperatively and respectfully and strive for improvements continuously. Hardt provides solutions to the supermarket and warehouse club industry, and is the exclusive supplier of rotisseries and heated display cases to over 90% of the warehouse clubs in the US. The Company is actively customer-driven as indicated by its mission to provide “Responsive, Reliable Solutions.” Hardt is presently seeking a: Supply Chain Manager ROLE The Supply Chain Manager owns the end-to-end material flow from supplier through Hardt operations to final customer delivery and is accountable for material availability, inventory accuracy, cost control, and on-time fulfillment in support of production and revenue objectives. The role provides hands-on leadership to the Purchasing and Logistics teams, driving disciplined execution and performance standards, while maintaining a strong operational focus on purchasing discipline, including sourcing strategy, supplier selection, contract negotiation, cost and lead-time control, and purchase order governance to ensure continuity of supply. A core mandate is the development and management of strategic supplier partnerships through performance-based relationships, supplier scorecards, structured reviews, continuity planning, and dual-sourcing strategies to mitigate risk. The position focuses on functional leadership, supplier management, supply planning, logistics oversight, and customs governance to reduce reactivity, strengthen forecast alignment, optimize working capital, and ensure operational stability, driving measurable improvements in cost, service levels, inventory turns, and supplier performance. This role reports to the Vice President of Operations. KEY RESPONSIBILITIES & DELIVERABLES Strategic Purchasing Own and lead the purchasing function, driving strategic sourcing, competitive negotiations, and commercial contract governance across domestic and international suppliers. Negotiate pricing, lead times, shipping terms, service levels, and contractual protections to optimize total cost of ownership. Oversee supplier qualification, regulatory compliance (including Bill S-211 where applicable), and structured performance governance through scorecards and formal business reviews. Conduct periodic supplier site visits and audits, both domestically and internationally, to assess operational capability, quality systems, risk exposure, and partnership alignment. Supply Planning Establish and lead proactive supply planning practices to align purchasing activities with production forecasts and long-lead requirements. Own inventory governance, including safety stock strategy, reorder parameters, and material risk visibility. Participate as a core contributor in Sales & Operations Planning (S&OP) discussions to ensure supply readiness and forecast alignment. Logistics Govern international import activities, including coordination with overseas agents, freight forwarders, and customs brokers to ensure compliance and timely clearance. Ensure resolution of shipment delays, shortages, discrepancies, and material non-conformance impacting operational continuity. Serve as the organizational subject matter expert for customs compliance, import/export requirements, tariff classifications, duty management, and cross-border trade regulations. Establish and monitor logistics KPIs including freight cost, on-time delivery, customs clearance performance, carrier service levels, and transportation issue resolution. Systems, Controls & Compliance Oversight Ensure integrity of purchasing, supplier, and inventory data within the ERP system. Oversee inventory reconciliation practic…

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