Supply Chain Manager

At Pivot Point® International, we believe it’s our responsibility to evolve hair and beauty education, challenging the status quo. For over 60 years, our continual commitment to creating rich educational experiences and developing best-in-class educational content has enabled us to foster over 1 million individuals on six continents as they realize sustainable careers within the beauty industry. We know what drives beauty professionals to succeed—what they see as relevant to further their career; we provide education, tools and a community in which to thrive. Pivot Point International’s philosophy of lifelong learning, combined with our offerings, encourages growth and professionalism in an industry built on products and services that help everyone look and feel their best. We are seeking a dynamic and experienced Supply Chain Manager to lead and optimize our end-to-end supply chain and procurement operations, driving cost efficiency, inventory performance, and supplier reliability while collaborating cross-functionally to support business objectives and scalable growth. The Supply Chain Manager serves as liaison between PPI International, global manufacturing partners and 3Pl warehouses. This role provides visibility into factory operations, supplier performance, production planning, and strategic sourcing initiatives across China, Bangladesh, India, and other sourcing regions. What You’ll Be Responsible For: Lead, coach, and develop a team of Supply Chain Analysts to drive performance and continuous improvement. Analyze supply chain data to forecast demand, identify trends, improve efficiency, and reduce costs. Lead the development and execution of supply chain operating plans, including purchasing priorities, inventory replenishment, shortage management, and risk mitigation. Manage day-to-day purchasing operations, including order placement, confirmations, follow-ups, delivery tracking, and system accuracy. Oversee third-party logistics (3PL) providers, including contract negotiation, KPI development, and SLA performance management. Support global sourcing and trade compliance efforts, including tariff evaluation and regulatory adherence. Oversee sourcing and purchasing activities supporting Marketing, including vendor selection, negotiations, and supplier performance. Drive process improvements to streamline workflows, improve accuracy, reduce waste, and support scalable operations. Implement and enforce procurement policies, procedures, and strategic initiatives. Proactively identify supply chain risks, develop corrective action plans, and coordinate resolution across departments and external partners. Collaborate with sales, production, finance, planning, marketing, and operations to align supply chain strategy with business priorities. Manage inventory performance across multiple locations to optimize stock levels, minimize stock outs, and reduce excess inventory. Manage the department budget, including freight spend, warehousing costs, and procurement variance, ensuring alignment with annual financial targets Identify and lead cost reduction, inventory optimization, and operational efficiency opportunities, with responsibility for delivering measurable improvements. Track, analyze, and report key supply chain and procurement KPIs, including on-time delivery, cost savings, inventory turnover, and supplier performance. Monitor global production planning, inventory, and fulfillment performance. Partner with Executive Director to improve visibility into production schedules and factory performance. Evaluate manufacturing capacity, production commitments, and schedule changes against business requirements to identify risks and recommend corrective actions. Coordinate with manufacturing partners to address production delays, capacity limitations, and material shortages, ensuring timely communication and resolution of issues. Assess supplier performance, manufacturing capabilities, and sourcing ris…

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