Supply Chain Manager

Location: Dunlap, TN Employment Type: Full-Time Travel: Domestic & International Travel Required Position Summary The Supply Chain Manager is responsible for leading Purchasing, Material Planning, Production Planning, and Customer Service functions. This role aligns customer demand, supplier commitments, material availability, and production priorities to ensure strong delivery performance, inventory control, supply continuity, and cost competitiveness. The position partners closely with Sales, Operations, Engineering, Quality, Finance, and executive leadership to drive operational excellence and customer satisfaction. Key Responsibilities Supply Chain Leadership Develop and implement integrated supply chain strategies across Purchasing, Planning, and Customer Service. Translate business objectives and customer demand into sourcing and planning priorities. Balance customer service, inventory, production stability, cost, and supply risk. Provide recommendations regarding capacity constraints, supply disruptions, customer commitments, and recovery plans. Purchasing & Supplier Management Lead sourcing, supplier selection, negotiations, contract management, onboarding, and supplier performance initiatives. Manage direct materials, indirect materials, and capital expenditure purchasing activities. Develop strategic supplier relationships and drive continuous improvement. Monitor supplier quality, delivery performance, capacity, responsiveness, and commercial stability. Align supplier commitments, lead times, and recovery plans with production requirements. Maintain accurate purchasing data, pricing, supplier records, and planning master data. Demand, Material & Production Planning Lead demand forecasting, material planning, and production planning processes. Establish production priorities based on customer demand, capacity, and material availability. Identify supply, capacity, and scheduling constraints and implement recovery plans. Monitor: Schedule adherence Inventory exposure Material availability Customer backlog Customer delivery readiness Customer Service & Customer Interface Lead Customer Service as the operational interface between customers and internal teams. Oversee order management, acknowledgements, delivery commitments, and customer communications. Coordinate responses to schedule changes, shortages, delays, and priority requests. Ensure customer commitments align with approved and achievable supply plans. Process Improvement & Digitalization Drive standardization, simplification, and digitalization initiatives across Purchasing, Planning, and Customer Service. Improve order processing, planning discipline, supplier follow-up, reporting, and workflow efficiencies. Promote data-driven decision making and ERP/MRP utilization. Track and improve key performance indicators, including: On-Time Delivery (OTD) Schedule Adherence Material Availability Inventory Exposure Backlog Supplier Performance Purchasing Savings Order Confirmation Accuracy Leadership & Cross-Functional Collaboration Lead, coach, and develop Purchasing, Planning, and Customer Service teams. Foster a culture of accountability, collaboration, responsiveness, and continuous improvement. Serve as a business partner to Sales, Production, Engineering, Quality, Finance, and executive leadership. Coordinate effectively with Warehouse, Logistics, and Shipping functions. Compliance & Quality Ensure compliance with company policies, contractual requirements, legal regulations, and ethical standards. Support ISO 9001, ISO 14001, and other applicable quality standards. Maintain accurate and auditable planning, sourcing, supplier, and customer documentation. Required Qualifications Education Bachelor's Degree in Supply Chain Management, Business Administration, Engineering, or a related field. Experience 7+ years of progressive supply chain experience within a manufacturing environment. Experience leading or supporting: Purchasing Material Planning Production Planning …

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