Supply Chain Manager

About FiftyFlowers At FiftyFlowers, we connect customers with the world’s finest farms to deliver fresh, premium flowers directly to their doorsteps. We are building an unshakeable global infrastructure, driven by automated data pipelines ("Bloom Brain") and an unwavering core value to Inspire Joy. As we scale, we are eliminating operational entropy by creating frictionless, high-performance digital experiences for both our D2C consumers and B2B professional floral buyers. The Opportunity & Role Purpose We are seeking a Supply Chain Manager to lead and continuously improve our end-to-end Supply Chain function—from production planning, sourcing, procurement, and vendor management through logistics, carrier management, and operational support. You will own the strategies, partnerships, systems, and performance required to secure reliable flower supply, strengthen our farm and vendor network, optimize purchasing and shipping costs, improve on-time delivery, and ensure flowers move efficiently and reliably from farm to customer. Success means FiftyFlowers has the right flowers, from the right farms, at the right time and cost—with quality, freshness, reliability, service levels, and profitability protected even as supply conditions change. Core Accountabilities & Success Outcomes Own purchasing execution and performance , ensuring flowers are secured on time and purchasing decisions align with customer demand, availability, quality, farm capacity, and business priorities. Lead and develop the Buyers and Purchasing Support team , establishing clear ownership, purchasing standards, decision rights, KPIs, coaching rhythms, and accountability—building a team capable of resolving routine decisions and exceptions independently and consistently. Drive flower and freight cost negotiations , working closely with the Group President to proactively manage costs and protect profitability. Use volume, supplier performance, market conditions, and long-term partnerships to secure competitive costs and terms while protecting quality, reliability, and service levels. Build a disciplined production and supply planning process that translates historical demand, sales forecasts, promotions, holidays, seasonality, and current sales signals into farm capacity, sourcing, and purchasing requirements. Anticipate supply gaps and constraints early enough to secure alternatives and support business needs. Support flower selection and product development by providing Product/Merchandising with farm capabilities, new flower opportunities, seasonality, availability, production feasibility, sourcing alternatives, expected costs, and supply risks. Product/Merchandising retains ownership of flower selection and assortment decisions. Build and strengthen the farm and supplier network , developing strategic relationships with existing partners while identifying, evaluating, negotiating with, and onboarding new suppliers. Establish clear expectations and actively manage performance across availability, fill rates, quality, claims, responsiveness, reliability, pricing, and execution. Own supplier allocation and purchasing strategy across farms , balancing availability, freshness, quality, landed cost, supplier reliability, customer commitments, and gross-margin requirements rather than buying on price alone. Own logistics strategy and carrier commercial relationships , including contract and rate negotiations, renewals, service-level expectations, capacity planning, peak-season strategy, and evaluation of current and alternative logistics partners. Drive logistics performance and accountability , improving on-time delivery, shipment integrity, claims performance, carrier responsiveness, and overall service reliability. Build strong carrier relationships while identifying recurring failures, driving root-cause resolution, and establishing contingency plans when service is disrupted. Create actionable Supply Chain visibility through dashboards an…

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