Supply Chain Manager

Position Summary This role is not eligible for immigration sponsorship Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States. For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better. As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role and Responsibilities The Supply Chain Manager (SCM) Business Planning Manager provides operational support to the National Retail and Strategic Account Teams. This includes forecasting, supply planning, data management, channel inventory monitoring, and data analytics to identify areas for improvement, problem solving and reporting for National Retailers and carriers in the Strategic Accounts portfolio. Responsibilities include interacting with internal SCM (Supply Chain Management), Sales, Marketing RPM (Regional Product Marketing) and GOC (Production Planning based in Korea) teams and interacting with customers, collaborating in weekly CPFR calls and periodic in-person meetings to formulate a measured forecast, reliable delivery plan, preparing reports on SCM data analysis and KPI for senior management and headquarters Objective Support Collaborative Planning, Forecasting, and Replenishment (CPFR) supply chain process by interfacing with key customer contacts during weekly planning meetings. Analyze weekly Purchase Sales Inventory (PSI) to identify sales target status, drive product manufacturing, and ensure timely fulfillment of delivery to achieve sales plans, product development, and strategic product launches. Manage system-based tools such as GSCM, SAP and SMART that provide real-time information regarding sales, order forecast, and channel inventory; extract data to conduct channel inventory analysis and reconciliation. Provide daily/weekly updates of product arrival schedules from factories and against customer delivery commitments. Reviewing and identifying variances compared to outstanding sales orders and forecasts, in order to plan for future product availability and inventory. Monitor performance on weekly/quarterly KPIs to identify exception cases and analyze those metrics for potential process improvements to drive operational efficiency. As needed periodic communication with headquarters (RPM and GOC Teams) and internal cross-functional teams and handle escalation on production allocation, delivery requirements, and inventory management. Respond to ad-hoc reporting requests from internal and external customers in a time sensitive environment. Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels. Skills and Qualifications Minimum Qualifications A Bachelor's Degree with 6-10 years’ experience preferably in finance, business, or supply chain management. Experience in the telecommunications and/or wireless industry requiring management of finance, logistics, distribution, program management, and/or business planning, or equivalent work experience in planning, finance, or operations. Experience should include researching and resolving customer product development, launch, delivery, and logistics issues; driving process improvement to streamline business cad…

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