Supply Chain Management (SCM) Program Manager with supply chain process and netsuite

Job Summary: Supply Chain Management (SCM) Program Manager Lead and manage complex, multi-team technical supply chain programs involving physical infrastructure/hardware lifecycle (not just software). Oversee full physical asset lifecycle management: receiving, secure storage, inventory control, installation logistics, and RMA processes. Ensure compliance with chain-of-custody, tamper-evident handling, and other physical security requirements. Coordinate operations in construction/greenfield sites, including logistics with general contractors. Utilize NetSuite and relevant ERP systems for asset and financial integration. Define KPIs and success metrics; use data to identify risks, bottlenecks, and process improvement opportunities. Collaborate with cross-functional teams in a cloud computing/data center environment. Preferred: Experience with data center infrastructure (racking, cabling, power/cooling, hardware handling), Cloud Infrastructure & IaaS, and CMDB/ITSM/ERP-class systems (e.g., NetBox, Jira Service Management). PMP, PgMP, or PMI-ACP certifications a plus.

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