Supply Chain & Logistics Analyst

About Solo Brands We’re Solo Brands, a lifestyle company with big ambition: building the next generation of digitally connected commerce through distinctive, emotionally resonant brands. Our portfolio, including Solo Stove, Oru Kayak, ISLE, and Chubbies, thrives on delivering simple, clear value to our customers. We believe in adventure, authenticity, and creating great moments that become lasting memories. Our HQ is in Grapevine, TX, and we love being local, on-site, and all in together. This role is required 5 days a week in the office. About the Role Every product we sell has to get from a supplier to a customer’s door, and how well that happens shows up in our margins, our customer experience, and our growth. This role sits at the center of that flow, and it is an analyst role first. You’ll own the numbers behind our logistics operation: what it costs, where it breaks, what it costs us when it does, and how we do it better. You’ll also work close to the day-to-day freight flow, so you understand the data you’re analyzing, but the heart of the job is turning information into decisions. This is a great first or second step for someone with a business, accounting, finance, or analytics foundation who wants to learn the physical side of how a company makes money. We will teach you logistics. We can’t teach curiosity, strong math, ownership, good judgment, and genuine care for the customer, so that is what we’re hiring for. What You’ll Do Analysis and cost: the core of the role Analyze what logistics costs. Answer the “how much does it cost to…?” questions across carrier, mode, lane, and product. Build cost-per-shipment and cost-per-unit views, break out accessorials and surcharges, and give leadership numbers they can trust. Quantify what happens when we miss. Track late, damaged, lost, and mis-shipped orders and put a real dollar figure on each: reships, refunds, credits, and customer impact. Find the root cause and recommend a fix. Own claims. Understand, file, and follow freight and carrier claims through resolution, and keep a clean record of what we filed, what we recovered, and what we learned. Audit and reconcile. Review freight invoices and carrier charges against what was quoted and shipped, flag discrepancies and billing errors, and help pursue corrections and credits. Support a clean month-end close with accurate freight data. Turn data into decisions. Build, publish, and explain weekly, monthly, and annual KPIs (on-time delivery, cost per shipment and per unit, carrier performance, claims). Don’t just report the number: find the story behind it, spot bottlenecks, and present recommendations in Excel, PowerPoint, and Canva. Improve how information flows. Help us tighten how logistics data comes in, how it’s cleaned and processed, and how it goes out to the broader teams. Standardize sources, validate data across ShipHero, NetSuite, and carrier files, and build repeatable reports so everyone works from the same numbers. Logistics operations: the supporting side Support freight movement. Help coordinate inbound and outbound shipments across parcel, LTL, truckload, and ocean/intermodal: track status, work with carriers and freight forwarders, and get ahead of delays before they reach a customer. Keep the records right. Create and maintain bills of lading, shipment records, inventory transfers in ShipHero, and supporting documentation, and make sure everything is accurate and ties out across our systems. Connect the dots. Act as the liaison between fulfillment, warehouse, sales, carriers, and sometimes customers. Communicate clearly and drive issues to resolution. When a customer is affected, you own it until it’s made right. Protect the business. Support regulatory and safety compliance for shipments and handling, including hazardous materials where applicable, export/import requirements, and packaging standards. Show up and contribute. Participate in the daily operations stand-up, support new product releases and bran…

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