Supply Chain Digital Readiness - Process Solutions Lead

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description Are you an engineering leader who thrives at the intersection of technology, operations, and continuous improvement? Do you enjoy solving complex challenges, influencing cross-functional teams, and driving the evolution of innovative solutions at scale? Join CHEP's Supply Chain Digital Readiness team as a Serialization (S+) Process Solutions Lead, where you'll play a pivotal role in advancing our S+ serialization ecosystem across North America and beyond. In this highly visible global role, you'll partner with engineering, operations, digital, and supplier teams to optimize processes, enhance equipment performance, lead pilot initiatives, and drive the successful scaling of cutting-edge serialization technologies. This is an opportunity to combine technical expertise, strategic thinking, and operational excellence to shape the future of supply chain innovation. Key Responsibilities May Include: Develop and manage large-scale capital engineering projects for automation, IoT and continuous improvement solutions, ensuring alignment with long-term business goals and objectives. Collaborate with cross-functional teams (Operations, Health & Safety, Finance, Quality) and external suppliers to drive project success, managing stakeholders throughout the project lifecycle. Lead the preparation of Capex documents, including cost estimates, project justifications, equipment layouts, and technical specifications, ensuring projects are delivered on time and within budget. Manage equipment installation and commissioning, including contractor supervision, safety compliance, and ensuring adherence to all environmental regulations and legislative requirements. Drive continuous improvement initiatives aimed at reducing Mean Time Between Failures (MTBF) and increasing operational efficiency through the adoption of advanced technologies like AI, robotics, and digital twin models. Ensure the development and delivery of proper training programs and operational documentation (as-built drawings, manuals, spare parts lists) to ensure seamless handover to operational teams. Maintain strict financial control over capital projects, accurately forecasting expenditures, managing budgets, and ensuring fiduciary compliance throughout project execution. Champion Zero Harm and environmental standards, ensuring projects meet the highest safety requirements and adhere to regulatory standards throughout the project lifecycle. The S+ Process Solutions Lead will lead and evolve the processes and technology driving S+ (our tag-based serialization ecosystem) in the Service Centers and other pallet-handling locations. This role will work closely with the Chile and North America regional business teams, as well as the global teams in Technology Services (TS), Digital and Supply Chain (SC) Engineering to lead the development, standardization, implementation and continuous improvement of the processes, technology and infrastructure driving S+. The S+ Process Solutions Lead will also be the principal Process Owner sitting within Global Supply Chain for those parts of the end-to-end process that support the …

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