Supply Chain Coordinator - Service Operations - Strongsville Ohio

Job description: NPL Home Medical is one of the industry leaders in providing custom wheelchairs. Since 1993 our promise has been to deliver the highest quality service to both patients and medical professionals while creating a wheelchair solution that addresses our customer’s unique needs. We have an exciting opportunity for you to join our team as a Driver/Warehouse Technician in the Strongsville area. In this position, you will play a vital role in delivering our “Service First” value proposition to our patients, therapists, and physician stake holders. As a member of our team, you will have an opportunity for personal and professional growth and career advancement as we build on our consecutive years of significant growth. In addition to base pay, our employees are eligible for bonuses based on personal and company performance. We are also proud to have been recognized for our amazing workplace and culture, including being selected for the last 5 consecutive years as one of the: Best Employers in Ohio by Crain’s Magazine Top Employers in Cleveland by Cleveland.com and The Plain Dealer Top Workplaces for Top Talent in Northeast Ohio by North Coast 99 Crain Magazine’s Fast 50 – one of the 50 fastest growing businesses in Northeast Ohio over the last 5 years Do not miss this opportunity to find career success with a forward thinking, entrepreneurial, and growing company. Position Summary: The Supply Chain Coordinator is responsible for managing all aspects of the service parts process, including Purchasing, Inventory, Receiving, and Warehouse Operations. This role requires someone who is highly organized and comfortable both working in computer systems and being hands on with parts flowing though our facility. This position is well suited for someone who enjoys variety and wants exposure to multiple areas of Operations. The individual will have the opportunity to learn additional Purchasing, Inventory, Receiving, and Warehouse processes and become a flexible resource capable of growth within the Operations team. Main responsibilities: Purchasing & Transactional Support Routine purchasing transactions of finished products (not raw materials), including purchase order processing, stock and replenishment orders, , and related administrative tasks. Research and resolve orders, parts, inventory, and purchasing inquiries from other departments as needed. Maintain accurate order and tracking information, Process and track warranty and non-warranty service parts returns, Communicate order and transaction status to appropriate internal departments as needed. Inventory & Item Maintenance New item setup and maintenance of existing service parts information within company systems. Research service parts inventory discrepancies. Assist with monitoring stock levels and replenishment needs, including supporting Kanban and other inventory replenishment processes. Perform light stocking, labeling, and organization of inventory. Maintain clean and organized warehouse areas in alignment with Lean, 6S, and continuous improvement practices. Support Operations process improvement initiatives. Assist with cycle counts, stock checks, and inventory audits as needed. Required Qualifications: The ideal candidate will be dependable, adaptable, organized, and results driven. Additionally, the ideal candidate will have: an Associate’s degree or higher, or verifiable post-secondary training Minimum of 8 years’ experience in non-commodity Purchasing, Inventory Management, Order Management, Customer Service, or a related operational role Minimum of 8 years working in an ERP system. Minimum of 4 years working for a company that employs Lean Six Sigma principles. Demonstrated organizational, multitasking, and time-management skills, with excellent attention to detail and a commitment to accuracy. NPL Home Medical is an Equal Opportunity Employer. NPL Home Medical does not discriminate against any person on the b…

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