Supply Chain Associate - Warehouse, 1st Shift

As a Warehouse Associate in IDEXX’s Westbrook distribution center, you will play a key role in receiving, picking, packing, loading, and shipping our products to customers and distribution centers around the world. This is a full-time, 1st shift position, Monday through Friday. At IDEXX, helping pets lead longer, fuller lives is at the heart of everything we do. Our diagnostic tests and software help veterinarians make confident decisions about the pets they care for, and our innovations also help ensure the safety of milk and water around the world and maintain the health and well-being of livestock, poultry, and horses. The products you ship are part of that mission. The Worldwide Operations team manages a global network of distribution hubs, working every day to deliver quality products to our customers on time and without disruption. Exceeding customer expectations is one of our guiding principles at IDEXX, and this team’s focus on efficiency, regulatory compliance, and continuous improvement helps make that happen. If you’d like more information about warehouse jobs at IDEXX before applying, you can explore our Warehouse and Manufacturing Careers web page: https://careers.idexx.com/us/en/manufacturing Why this role matters: Our credibility as a company depends on getting the right products to our customers, on time, every time. As a Warehouse Associate, your work directly supports pet owners, farmers, and communities around the world who rely on IDEXX products working exactly when they’re needed. In this role: You'll pick, pack, load, and ship products to national and international customers and distribution centers. You'll prepare documentation and products, help ensure accuracy of shipments, and troubleshoot and resolve issues as they come up. You'll assist with or help coordinate international shipping, including reviewing and reconciling incoming international vendor bills. You'll help maintain a clean, orderly, and safe warehouse environment. You'll investigate inventory inaccuracies, providing root cause analysis and recommendations for corrective action. You'll support inventory processes and continuous improvement efforts, including cycle counts, data entry, tracking, reconciling, and reporting. You'll move and store equipment, raw materials, and inventory for internal and external customers. You'll support the instrument repair process, including daily shipping and receiving, and help track incoming and repaired materials. You'll help administer instrument repair and field replacement programs, coordinate failure analysis and reporting, and support worldwide field returns. What you need to succeed: High school diploma or equivalent combination of education and experience; an Associate's degree is a plus. Comfortable working well under pressure and tight time constraints. Enjoys working as part of a team. Skilled at prioritizing work and juggling multiple tasks. Good computer skills; familiarity with SAP, Microsoft Word, and Excel is a plus. Strong customer service skills. Flexibility with work hours. Comfortable following Standard Operating Procedures (SOPs) and applicable ISO regulations. Able to lift up to 50 pounds regularly, and up to 70 pounds independently (or up to 100 pounds with assistance). For distribution and material handling roles: a forklift certification may be needed (training provided in-house), along with knowledge of export documentation and international shipping; experience with dangerous goods, customs rules, and export regulations is a plus. What you can expect from us: Hourly rates targeting: $22.09 / hour. Opportunity for a $1 / hour pay differential once you're certified to operate a forklift through our in-house training program. Health / Dental / Vision benefits from day one. 5% matching 401k. On-the-job training and career advancement opportunities. A temperature-controlled work environment. Additional benefits including financial support, pet insurance, menta…

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