Supply chain and Distribution Manager
Hospitals and Health CareWhat You Will Do We are seeking an experienced, hands-on Supply Chain & Distribution Manager to oversee daily warehouse operations, inbound and outbound logistics, purchasing, inventory management, and supplier relationships. The primary focus of this role is to ensure an exceptional customer experience by maintaining accurate, complete, damage-free, and on-time order deliveries with proper documentation. The ideal candidate will lead a small team, maintain inventory accuracy, improve operational efficiency, and proactively address supply chain and delivery challenges. The successful candidate should understand the different service requirements of both B2B and B2C customers, including customer-specific delivery expectations, supply continuity, parcel fulfillment, shipment tracking, and returns management. This position will also oversee purchasing activities, supplier performance, and the identification of alternative domestic suppliers. Working closely with executive leadership, the manager will handle routine pricing and service negotiations within established guidelines while supporting strategic sourcing initiatives and supplier agreements. We are looking for a practical and results-driven leader who can develop a team, establish efficient daily processes, and deliver measurable improvements in customer service, cost management, and operational reliability. Key Responsibilities Distribution & Warehouse Operations Oversee daily warehouse operations, including receiving, inspection, put-away, storage, picking, packing, shipping, and returns. Plan staffing, assign responsibilities, and prioritize orders to meet customer commitments and shipping deadlines. Ensure order accuracy, proper packaging, complete documentation, and timely shipments. Maintain inventory accuracy through ERP transactions, cycle counts, physical inventories, and timely resolution of discrepancies. Improve warehouse layout, product organization, workflows, and space utilization. Collaborate with Customer Service, Sales, and internal teams to resolve inventory shortages, damaged goods, urgent orders, and fulfillment issues. Oversee routine facility and equipment maintenance and coordinate repairs when needed. Transportation & Customer Delivery Manage inbound and outbound transportation, including parcel, LTL, FTL, and local deliveries. Monitor carrier performance, shipment tracking, freight costs, delivery exceptions, and claims. Evaluate carrier options and negotiate rates and service improvements within approved guidelines. Identify opportunities to reduce shipping costs and parcel delivery times through improved carrier selection, packaging, and shipping processes. Support supplier drop-ship programs while ensuring shipment visibility, accurate documentation, and reliable delivery. Prioritize daily shipments based on B2B and B2C customer requirements, including urgent orders and customer-specific delivery schedules. Work with Customer Service to communicate delivery delays and resolve recurring shipping issues. Purchasing & Inventory Replenishment Oversee purchase order processing, supplier confirmations, order expediting, backorders, and purchasing accuracy. Manage inventory replenishment based on demand, supplier lead times, customer requirements, and inventory targets. Balance product availability with inventory investment while addressing excess, slow-moving, obsolete, and expiring inventory. Maintain accurate purchasing information, including pricing, lead times, order quantities, and supplier terms. Resolve receiving discrepancies, supplier returns, and credit requests while coordinating invoice issues with Finance. Follow purchasing approval procedures and escalate significant commitments or exceptions when required. Domestic Sourcing & Supplier Relationships Identify potential domestic suppliers and alternative sourcing options for existing and new products. Obtain and evaluate supplier quotations based on product specifications, availability, q…