Supply Center Specialist

Work Schedule First Shift (Days) Environmental Conditions Able to lift 40 lbs. without assistance, Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Supply Center Specialist Job Description Position Objective As a Supply Center Specialist, you will deliver a best-in-class customer experience within a scientific retail environment, supporting researchers and lab personnel by maintaining optimized product availability, merchandising standards, and efficient on-site operations. Serving as the primary point of contact for Thermo Fisher’s on-site Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence. Essential Functions The Supply Center Specialist is responsible for ongoing inventory management, mix optimization, merchandising and customer experience to ensure Supply goals are met, including: Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Oversee daily inventory management, including receiving, unpacking, restocking, rotating, and auditing stock to maintain optimal product mix and accuracy. Maintain merchandising and branding standards, ensuring the Supply Center is visually organized, compliant, and reflective of Thermo Fisher’s brand. Support growth initiatives by identifying new product opportunities and implementing on-site promotions, product shows, and customer engagement events. Collaborate with commercial teams to communicate customer feedback, market trends, and competitive intelligence to drive business improvement. Utilize internal systems (e.g., Supply Center Management System) to manage orders, monitor usage trends, and ensure accurate and timely replenishment. Implement and assist with product shows, seminars, and other on-site promotional events tied to Supply Center Complete all required training Will perform other related duties as the need arises and/or assigned including training backfill SCSs and new hires. Education High school diploma required Bachelor’s degree recommended but not required Experience/Requirements Requires a minimum of 1 year of proven experience in customer service, retail, sales, research & development or other related field. Organized, attention to detail and ability to work autonomously Is customer-centric and keenly aware of markets, trends and competitors Anticipates needs and problems while crafting solutions Demonstrates a sense of urgency, contagious optimism and a “can do” demeanor Is innovative and never satisfied with the status quo Greets challenge and change as opportunity Has courage and confidence to try new things and learn from mistakes Encourage, motivates and collaborates with others Builds effective partnerships with customers and colleagues Working Conditions Work hours must be performed during normal business hours to match delivery times and customer hours. Daily car travel to and from account locations is required. Mileage is reimbursed. Required to be able to lift up-to 15 lbs. May be required to stand for long periods of time while performing …

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