Supplier Relationship Manager

Job Title: Supplier Relationship Manager Reports To: Manager of Procurement and Sales Department: D15 - Procurement FLSA Status: Full-time, Exempt (Salary) Position Summary: The Supplier Relationship Manager leads the enterprise supplier lifecycle for SCS and its affiliated operations, ensuring that suppliers are properly qualified, onboarded, documented, monitored, and managed throughout the business relationship. The role establishes consistent supplier governance and communications that reduces third-party risk, improves accountability, supports stronger contracting discipline, and gives SCS a reliable, current view of the suppliers authorized to do business with the company. Reporting to the Manager of Procurement & Sales, the Supplier Relationship Manager supervises the Supplier Relationship Account Manager and partners closely with Purchasing, Legal, Accounting, Finance, Construction, Property Management, Maintenance, Groundskeeping, Safety, and other operating teams. The position balances control with service by creating practical supplier processes that protect SCS while supporting timely projects and operational needs. Job Duties & Responsibilities: Supplier Onboarding, Qualification & Compliance: (30%) Working with the Manager of Procurement & Sales, own and continuously improve the enterprise supplier onboarding and approval process for new and existing suppliers. Ensure required supplier documentation is complete and current, including W-9s, insurance certificates, licensing or certifications where applicable, banking validation, signed terms, and conflict-of-interest disclosures. Maintain approved-supplier, restricted-supplier, and do-not-use designations in accordance with established procurement and legal standards. Coordinate with Safety, Legal, Accounting, and operating departments to confirm suppliers meet applicable risk, compliance, and business requirements before work or purchasing commitments begin. Develop a classification model for SCS suppliers based on how and where expenses are incurred relative to our workflow and value creation process. Establish renewal and expiration monitoring for insurance, licenses, contracts, and other time-sensitive supplier requirements. Support periodic supplier-master reviews to identify duplicates, inactive suppliers, incomplete records, and unusual or unauthorized banking changes. Supplier Performance & Relationship Management: (25%) Develop and maintain supplier scorecards and performance-management practices addressing cost, quality, delivery, responsiveness, safety, compliance, service, and issue resolution. Coordinate periodic business reviews for strategic, high-spend, high-risk, or underperforming suppliers. Partner with Purchasing and operating teams to document supplier performance concerns, corrective actions, service failures, and improvement plans. Serve as an escalation point for significant supplier relationship issues and facilitate practical resolution while protecting SCS's business interests. Support supplier rationalization efforts by identifying duplicate, low-value, inactive, or poorly performing suppliers and recommending consolidation or removal. Help identify preferred suppliers by category based on documented performance, capability, risk, service, and commercial value Contract Administration & Third-Party Risk: (20%) Coordinate supplier contract administration, including routing, repository management, renewal dates, required approvals, and documentation of material terms. Partner with General Counsel on standard supplier agreements, templates, terms and conditions, negotiation playbooks, and escalation of non-standard or higher-risk contract terms. Track contract expirations, renewals, amendments, and required supporting documentation to reduce gaps in contractual coverage. Support Purchasing and business owners in confirming that commercial commitments align with approved supplier status and applicable contract requirements. Maintain organize…

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