Supplier Relationship Management

About the Voith Group The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 20,700 employees, sales of € 4,8 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe. Voith Hydro is hiring for: Supplier Relationship Management York, PA Position Summary The Supplier Relationship Manager (SRM) is responsible for developing, managing, and continuously improving Voith Hydro North America's strategic supplier base to ensure reliable supply, on-time delivery, competitive performance, and long-term supplier partnerships. This role combines strategic supplier relationship management with hands-on operational support, particularly for critical and long-lead-time components required for hydroelectric equipment manufacturing, modernization, upgrades, and service projects. The SRM works closely with Operational Buyers, Project Management, Engineering, Quality, Manufacturing, Logistics, and HyService teams to identify supply chain risks, resolve supplier performance issues, secure critical deliveries, and strengthen supplier capabilities. A key priority is the proactive management and escalation of delivery risks at strategic suppliers, including on-site supplier visits and recovery activities when required. The role also supports the identification, qualification, and development of new suppliers, particularly in support of HyService, Upgrades, and Service projects where supplier availability and proximity to the customer or project site are important considerations. The SRM will leverage Voith Hydro's SAP ERP system and Jaggaer (PureOne) vendor portal to maintain supplier data, support qualification and onboarding processes, monitor performance, and drive consistent supplier management practices across North America. Key Responsibilities 1. Strategic Supplier Management and Supplier Mapping Develop, maintain, and continuously improve the strategic supplier map for Voith Hydro North America. Identify and classify strategic, critical, and high-risk suppliers based on business impact, technical capabilities, capacity, delivery performance, quality, geographic location, financial stability, and supply chain risk. Establish supplier relationship strategies, including development plans, risk mitigation measures, capacity planning, and long-term sourcing approaches. Build and maintain strong working relationships with key supplier management and executive contacts. Identify supplier dependencies, single-source risks, capacity constraints, and opportunities to diversify the supplier base. Support the development of regional and North American sourcing strategies in alignment with business and project requirements. Maintain an overview of supplier capabilities, manufacturing capacity, lead times, certifications, geographic coverage, and technical competencies. Identify opportunities for supplier consolidation, localization, and strategic partnerships where commercially and operationally beneficial. 2. Supplier Performance Management Establish and maintain a structured supplier performance management process for strategic suppliers. Monitor key performance indicators (KPIs), including on-time delivery, quality performance, responsiveness, lead-time adherence, and corrective action closure. Conduct regular supplier performance reviews and business reviews with key suppliers. Develop and maintain supplier scorecards, performance reports, and improvement plans. Lead or coordinate corrective and preventive action initiatives with suppliers in collaboration with Quality, Engineering, and Procurement. Address recurring delivery delays, quality issues, communication gaps, and capacity constraints. Escalate persistent underperformance to supplier management and relevant Voith Hy…

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