Supplier Recovery Manager - Commercial Aerospace
Parker HannifinPosition Summary At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers. The Commercial Flight Controls Division, headquartered in beautiful Ogden, Utah, is a global leader in aerospace flight controls. We are the preferred supplier of flight control solutions for the commercial, regional, business jet and advanced air mobility marketplace by offering a premier customer experience with superior engineered products that exceed our customer and regulatory requirements. Come join the Parker Aerospace Team! This position is subject to meeting U.S. Export Compliance and/or U.S. Government Contracting Citizenship eligibility requirements. This is an on-site role located in our Commercial Flight Controls Division located in Ogden, UT. This position may require 50%-75% travel. Bachelor's Degree and 7+ years in Aerospace supply chain required. Position Summary The Supplier Recovery Manager leads the end‑to‑end response to supplier performance issues and embeds continuous improvement activities that secure on‑time customer delivery. This hands‑on role mobilizes cross‑functional teams to execute rapid containment and full recovery when suppliers fail to meet commitments, while also driving upstream prevention through structured root‑cause analysis, CAPA management and supplier capability development. Day‑to‑day accountabilities include supporting war‑rooms for high‑impact incidents, interactions with key suppliers (onsite or phone) and maintaining and escalating a live action tracker. The role also partners with Supplier development, Tactical and Strategic Buyers, as well as Planning to validate forecast/schedule flow‑down accuracy, correct master‑data issues, automate exception reconciliation, and embed performance KPIs into S&OP and supplier review cadences. In addition, this role will partner closely with our program managers to help provide clear communication to our customer teams as well as work critical customer issues. Position will directly report to the Division Supply Chain Director. Responsibilities Responsible for leading recovery efforts on key supplier delivery issues, establishing governance and reporting. Conducting deep dives into constraints and guiding suppliers to resolve them. Will participate in supplier site audits and/or coordinate supplier audits with a cross functional team to determine appropriateness and quality of supplier’s product. This is an extensively supplier facing role and on-site presence is important. As a result, there may be 50-75% travel. Will have responsibility for leading supplier recovery and risk mitigation efforts at supplier sites located anywhere in the country. Will initiate vendor quality management, improvements including evaluating process capability, tracking delivery, output, and reporting of supplier performance. Deploy Supplier Recovery, which may include any combination of assessments, training, quality improvements, delivery improvements, capacity improvement, lead-time reductions. Lead in cross functional project teams driving improvements in on-time delivery, volatility, sub-tier management. Will have ownership of supplier scorecard improvement and supplier recognition. Complete root cause analysis and recommend / implement corrective actions where developed solutions will drive closure of root-cause actions. Interface with all levels of the organization, suppliers, and customers regarding supplier performance and improvement actions and processes. Be prepared to report out at executive levels on plans and results. Work collaboratively across complex organizational structures to develop and …