Supplier Quality Engineer II - Mechanical
Ergotron, Inc.About Ergotron: Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health and happiness. Through its 40+-year history, Ergotron has led the industry with innovative, professional-grade products and customer-focused service. The company has earned more than 200 patents and through the Technology of Movement™, established a growing portfolio of products and solutions to help create environments that promote wellness, productivity and efficiency. Ergotron is headquartered in St. Paul, Minnesota, with a strong presence in North America, EMEA and Asia Pacific. For more information, please visit www.ergotron.com. Position Summary: As a Supplier Quality Engineer at Ergotron, you'll make sure the components and products our suppliers deliver are safe, reliable, and built to the standard our customers expect. You'll be the quality voice between our suppliers, design engineers, manufacturing teams, and customers, from first article and PPAP through ongoing performance monitoring. You will: Qualify, audit, and develop domestic and international suppliers so they consistently meet our specifications. Partner with Design and Sourcing early in development to build quality into new products, using FMEA, PFMEA, and validation testing. Lead root cause analysis and corrective action when issues arise, whether they come from a supplier, our assembly lines, or customer feedback, and confirm the fix worked. Run material review boards and use data to make sound disposition decisions. Drive continuous improvement across the supply chain and strengthen our ISO-based quality system. Position Responsibilities: Participate in cross-functional product development teams, analyze test data, and lead product and process quality reviews to ensure new products and product enhancements meet customer, corporate, and industry requirements for safety and efficacy Perform root cause analysis and implementation, review, and close effective corrective and preventive actions on product nonconformance situations with suppliers, assembly, and customers to be sure action taken was effective and commensurate for the situation Advocate quality system and applicable standards to assure compliance with Ergotron’s quality policy and system and all pertinent regulatory requirements, maintain tactical quality metrics to monitor ongoing product and process quality, and lead quality improvement teams to continuously improve the ISO 9001 / 14001 / 13485 Quality Management System Review and develop domestic and international suppliers using business system surveys, on-site evaluations, supplier scorecards, and product specific control plans to ensure supplier products, processes, and systems can deliver to contract requirements Support Design and Sourcing on material cost reduction for domestic and international suppliers, assist in the identification of capable new suppliers, and work with suppliers and Design Engineers on product enhancements and deviation activities Lead material review boards to ensure product dispositions meet customer requirements and do not compromise Ergotron quality standards in the short and long term Monitor and proactively control for product safety and efficacy through the use of failure modes and effects analysis (FMEA), product design reviews, and design validation testing (D/MVT) Design project specific quality plans that prove out the efficacy of the product design, manufacturing processes, and tooling and review and approve all product releases to ensure product input requirements meet or exceed product output performance Organize, facilitate, and promote projects in the area of continuous improvement Utilize problem solving and analytical tools to make data-based decisions. Including A3, 8D, Problem Definition, Data Collection, Brainstorming, 5 Whys, Fishbone, Cause & Effect, Error Proofing, Variation Analysis, as well as statistical tools such as SPC, M…