Supervisory Customs Entry Officer (CD/I)

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Training and Development, Trade and Cargo Academy, located in Charleston, SC.
Qualifications:Individual Occupational Requirements: Experience in analyzing customs documents; applying customs laws, regulations, and procedures; interpreting customs requirements; or
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similar experience involving determinations of rates of duty, classification of merchandise, and entry requirements.
You qualify for this position if you meet the Individual Occupational Requirements listed above AND possess the specialized experience, as described below:
Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
• Applying customs laws, regulations, and procedures to resolve complex issues involving admissibility, control, entry, export, and post-release processing of merchandise.
• Providing technical advice to management, ports of entry, brokers, importers, carriers, or other trade stakeholders on entry processes, trade compliance, revenue collection, and automated trade systems.
• Reviewing and evaluating entry-processing operations, policies, and performance data to identify compliance issues, resolve discrepancies, and recommend process improvements.
• Coordinating trade-account or cargo-entry activities across multiple offices or locations to promote consistent application of entry requirements and address operational issues.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must:
• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/22/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Indi

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