Superintendent of Training - Rail Maintenance

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, sustainability, culture, and accessibility, and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Superintendent of Training – Rail Maintenance will be responsible for the development, implementation, oversight, and continuous improvement of training programs for Rail Maintenance employees. This position ensures employees receive comprehensive and effective training in safety, technical skills, maintenance procedures, regulatory requirements, and industry best practices while supporting operational efficiency and cost-effective maintenance practices. Duties & Responsibilities Supervise training facilities and ensure instructional materials, equipment, and testing resources are properly organized, maintained, and available. Analyze the effectiveness of training programs and implement updates, revisions, or corrective actions as needed. Develop and implement training modules to support vehicle innovations, modifications, system upgrades, and the procurement and introduction of new vehicles. Maintain current training methods and industry best practices through ongoing communication and collaboration with educational institutions, manufacturers, vendors, and other industry resources. Develop, maintain, and monitor a comprehensive training tracking matrix to ensure Rail Maintenance employees remain current with required training, qualifications, certifications, and regulatory requirements. Plan, coordinate, and schedule training programs in collaboration with carhouse superintendents, supervisors, forepersons, and other operational stakeholders. Assist in developing and applying evaluation criteria to assess the qualifications, technical knowledge, and competencies of prospective and existing maintenance personnel. Represent Rail Maintenance Training when interfacing with other transportation agencies, governmental and regulatory agencies, educational institutions, vendors, and professional organizations. Develop and deliver classroom, practical, and hands-on technical training as required. Review work rules, maintenance practices, training requirements, and related processes to identify opportunities to improve efficiency, effectiveness, and workforce readiness. Monitor employee training performance and identify the need for refresher training, remedial instruction, or additional qualification training. Support the development, revision, and implementation of standardized maintenance procedures, technical instructions, lesson plans, and training materials. Coordinate training associated with new equipment, technologies, vehicle modifications, maintenance procedures, safety requirements, and regulatory changes. Work closely with Rail Maintenance leadership to identify current and future training needs and ensure training priorities align with operational requirements. Drive an Authority or personal vehicle, when authorized, to visit work locations and respond to emergencies, operational needs, training activities, or special events. Respond to inquiries from employees, customers, vendors, and other stakeholders in a professional and courteous manner. Respond, directly or through designated personnel, to emergencies twenty-four (24) hours per day, seven (7) days per week, as required. Uphold the rights and interests of the Authority while developing and maintaining effective working relationships with employees, labor representatives, and management. Assist in workforce management by ensuring the fair and consistent application of and adherence to Authority rules, regulations, policies, procedures, and applicable co…

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