Superintendent
SSA MarineSSA Marine Canada Ltd. is a diversified and integrated group of marine logistics companies committed to the success of our people, our customers, and our communities, to sustain and grow Canada’s trade economy for the benefit of all Canadians. Our role in Canada’s supply chain is essential. It’s a responsibility and a privilege, one that inspires us to deliver expert solutions that help move cargo and people across the globe for our customers reliably, safely, and professionally. SSA Marine is seeking a Superintendent to join our team. This full-time, permanent position is based at our office in North Vancouver and reports to the General Manager, Mainland Ship Operations. The Position The Superintendent provides on-site vessel supervision of operations and personnel including planning, coordination, reporting and follow-up of ship loading and discharging activities in accordance with productivity, safety and quality standards. You will be part of a motivated and diverse team and will have a high degree of interaction with all employees throughout the organization. Responsibilities & Activities Lead and promote a strong safety culture, ensuring compliance with all company safety policies, procedures, and regulatory requirements. Conduct and support incident investigations, corrective actions, and disciplinary processes related to safety non-compliance. Provide leadership during emergency responses, critical incidents, and operational safety events. Participate in JHSC meetings, Safety Blitz initiatives, safety training, and continuous improvement activities. Coordinate vessel cargo operations by liaising with shipping lines, agents, customers, contractors, and transport providers. Facilitate pre-operation planning meetings and arrange labour, equipment, and resources to support cargo operations. Direct and oversee vessel loading and discharge activities, ensuring safe, efficient, and productive operations. Supervise cargo operations, support forepersons, manage after-hours coverage, and ensure compliance with collective agreements and training programs. Provide guidance on work refusals and support recruitment, onboarding, and development of frontline supervisory staff. Deliver operational reporting, post-operation reviews, stakeholder communications, incident reporting, performance analysis, and continuous improvement recommendations. Qualifications & Skills This role requires strong verbal and written communication skills to effectively coordinate with managers, customers, vessel personnel, longshore workers, and union representatives while representing the company's interests. The position also requires providing operational updates and guidance to management and responding effectively to changing operational plans through proactive stakeholder communication. The qualifications and skills to be successful in this position include: Strong background in ship stevedoring, marine operations, and cargo handling, supported by a relevant post-secondary education. Comprehensive knowledge of marine operational procedures, company policies, SOPs, and collective agreements. Solid understanding of rigging practices and safe cargo operations. Proven leadership experience supervising and directing unionized workforces. Excellent communication, negotiation, conflict resolution, and stakeholder relationship-building skills. Strong leadership, interpersonal, coaching, and mentoring abilities, with a collaborative team-focused approach. Sound judgment, critical thinking, problem-solving skills, and the ability to perform effectively in fast-paced, high-pressure environments. Flexible and adaptable, with a valid driver's license, willingness to travel, work varying schedules, and operate safely in demanding industrial and outdoor settings. Benefits of Working with SSA Marine A compensation package which includes extended health & dental benefits. Access to learning and professional development opportunities to support you and…