Strategic Account Manager-Logistics

RemX is partnering with a growing, reputable logistics organization to find a Strategic Accounts Manager who knows how to build strong customer relationships, keep operations running smoothly, and identify opportunities for growth. If you're a well-rounded professional who enjoys working with customers, collaborating across teams, and making things happen, this could be your next career move! What's In It for You? Direct-hire opportunity with a growing organization Competitive salary of $70K–$85K Collaborative team environment Supportive leadership Opportunities for career growth and advancement The ability to make a real impact on customer relationships and account success What You'll Do Manage strategic customer accounts and serve as the primary point of contact Build strong relationships through proactive communication Coordinate customer onboarding and implementation Partner with Operations, Sales, and Finance to deliver exceptional service Monitor account performance and customer satisfaction Lead customer meetings and business reviews Resolve customer concerns and coordinate solutions Develop customer SOPs and improve operational processes Identify opportunities to expand services and grow accounts Maintain accurate CRM records and account documentation What We're Looking For Experience in account management, customer success, logistics, transportation, freight forwarding, or supply chain Strong communication and relationship-building skills A customer-focused, solutions-oriented mindset Excellent organization and attention to detail Ability to manage multiple priorities in a fast-paced environment Strong analytical and problem-solving abilities Proficiency in Microsoft Office and CRM systems

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