Store Manager – Soccer Memorabilia & Collectibles

Job Summary 10 Football Shop is seeking a hands-on, sales-driven Store Manager to lead our Las Vegas location. Backed by 10 Football Entertainment, serving collectors worldwide since 1999, our store specializes in authentic match-worn soccer jerseys and boots, original vintage shirts, and exceptional soccer memorabilia. The Store Manager will oversee daily operations, drive sales, lead the retail team, and deliver a welcoming, knowledgeable shopping experience for local fans, visiting tourists, and international collectors. Responsibilities include customer service, inventory management, visual merchandising, staff training, and maintaining high standards in the handling and presentation of valuable collectibles. The role also involves building lasting customer relationships and supporting in-store events and interactive experiences. The candidate must combine retail management experience with a strong interest in soccer and the ability to connect with customers from different backgrounds. We are looking for someone organized, reliable, proactive, and comfortable taking ownership of both commercial results and day-to-day operations. Experience in premium retail, sports collectibles, or other high-value products is a strong advantage, along with a willingness to develop a detailed understanding of our collection and its history. Duties Oversee daily store operations, including opening and closing procedures, cash handling, security, and store presentation. Drive sales and achieve performance targets through knowledgeable service, proactive selling, and strong customer relationships. Deliver a personalized shopping experience for soccer fans, collectors, and international visitors. Develop a thorough understanding of our products, including match-worn memorabilia, vintage jerseys, and the provenance and authentication documentation accompanying each item. Recruit, train, schedule, and supervise store associates, setting clear expectations for service and performance. Manage inventory accuracy, receiving, stock organization, and regular stock counts, ensuring valuable collectibles are handled and stored with care. Maintain attractive product displays, accurate pricing, and clear product information. Build relationships with collectors and repeat customers through personalized follow-up and product recommendations. Coordinate online order fulfillment, customer pickups, and secure packing and shipping in collaboration with the wider team. Support in-store events, exhibitions, and interactive experiences, ensuring activities run smoothly. Resolve customer inquiries and concerns professionally and in accordance with company policies. Monitor sales results, customer feedback, and stock movement, reporting to ownership and recommending improvements. Requirements Proven experience in retail management, including responsibility for sales, daily operations, and team supervision. A strong interest in soccer and a willingness to develop detailed knowledge of match-worn memorabilia, vintage jerseys, and collectibles. Demonstrated ability to achieve sales targets and deliver excellent customer service. Strong communication and relationship-building skills, with confidence assisting international customers and collectors purchasing high-value items. Experience training, motivating, and scheduling retail staff. Excellent organizational skills and attention to detail, particularly when handling valuable merchandise and maintaining inventory accuracy. Familiarity with point-of-sale systems, inventory software, and basic sales reporting. A hands-on, reliable, and proactive approach, with the ability to work independently and take ownership of day-to-day challenges. Fluent spoken and written English; additional languages are a plus. Availability to work on-site in Las Vegas, including weekends, holidays, and occasional store events. Experience in premium retail, soccer memorabilia, sports collectibles, or other high-value products is preferred. E-c…

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