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Store Manager: NAADAM (pop-up)

Leap
13 hours ago
On-site
New York, NY, United States
$70,000 - $80,000 USD yearly
Indeed

About the Brand We’re NAADAM. We make heirloom-worthy styles that are soft AF and made to love — season after season. Plus, we cut out the middlemen so Mongolian herders are paid more and our quality knitwear costs you less. It all started in the middle of nowhere.The Gobi Desert, to be exact. When college friends Matthew Scanlan and Diederik Rijsemus accidentally found themselves living on a remote nomadic herding farm in the middle of Mongolia. While there, they became friends with the local herders. And witnessed firsthand how traditional cashmere traders fixed prices and kept the profits. The duo realized that they could cut out the middlemen, pay their herder friends more, and sell luxury knitwear for less. About the Role We are seeking an innovative and results-driven Store Manager to lead our 3 month Pop-Up boutique November 2026- January 2027, powered by the Leap Platform. This opportunity is ideal for a hands-on retail leader who thrives on building high-performing teams, creating exceptional customer experiences, and driving business results. As Store Manager, you will lead the daily success of the boutique by inspiring your team, elevating the customer experience, and delivering strong commercial performance. Through a visible leadership presence, you'll bring the brand to life while fostering a culture of service, collaboration, and accountability. Annual Pay Range: $70K – $80K Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. What You'll Do Drive Business Performance Own the daily performance of the boutique, driving sales, profitability, and key business objectives. Leverage sales insights and lead by example on the sales floor to optimize performance and inspire exceptional selling behaviors. Champion an entrepreneurial mindset by identifying opportunities to grow the business within the local market. Deliver an Exceptional Customer Experience Deliver an elevated, personalized shopping experience that builds lasting customer relationships and brand loyalty. Inspire the team to exceed customer expectations through authentic engagement, product expertise, and thoughtful service. Develop & Inspire the Team Recruit, coach, and develop a high-performing team while fostering a culture of accountability, collaboration, and continuous learning. Support ongoing talent development by providing regular feedback, recognition, and growth opportunities. Build Brand Presence Serve as a brand ambassador by cultivating local partnerships, supporting community events, and identifying opportunities to increase brand awareness. Collaborate with neighboring Leap-powered stores and support market initiatives, including new store openings, in-store activations, and sales floor coverage as needed. Lead Operational Excellence Ensure consistent execution of brand standards across visual merchandising, inventory management, scheduling, payroll, shipment processing, and daily operations. Maintain an organized, customer-ready environment that supports an exceptional shopping experience. Key Performance Indicators (KPIs) Business Growth & Sales Performance : Drives sales growth and profitability through strong commercial execution and effective management of key performance metrics. Customer Experience & Brand Loyalty: Builds lasting customer relationships through personalized service, meaningful engagement, and experiences that encourage repeat business. Operational Excellence: Maintains exceptional execution across inventory accuracy, visual presentation, operational processes, and brand standards. Team Engagement & Development: Builds an engaged, high-performing team through coaching, recognition, talent development, and a culture of accountability. Position Requirements: 3+ years of retail leadership experience leading high-performing teams and delivering strong business results. Experience within boutique, premium, specialty, or lifestyle retail environments …

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