Store Manager

Overview Apex Smoothies is a health-focused smoothie and juice bar located inside a premium fitness club in Seattle. We serve high-quality smoothies, protein shakes, specialty coffee, and other beverages designed to support active lifestyles. How we operate matters just as much as what we serve. We're rooted in nature, using real, straightforward ingredients and avoiding gimmicks. We believe in health transparency, exceptional customer service, and delivering a consistently great experience. We're looking for an enthusiastic, dependable, and experienced Store Manager to take ownership of our daily store operations while working hands-on alongside our team. This is a working management position that combines beverage preparation, customer service, staff leadership, and operational oversight. The ideal candidate is someone who enjoys making great drinks, takes initiative, can confidently lead a small team, and is comfortable managing day-to-day operations independently. As Store Manager, you'll be the primary point of contact for store operations, helping maintain our standards, support our team, and ensure Apex Smoothies continues delivering an exceptional experience to every customer. Duties & Responsibilities Lead and supervise all store activities, including sales, customer service, inventory management, and staff scheduling. Recruit, interview, and onboard new team members to build a high-performing retail team. Develop and implement sales strategies to meet or exceed revenue targets while maintaining excellent customer satisfaction. Manage inventory control, stock replenishment, and merchandising to optimize product presentation and availability. Oversee payroll processing, cash handling procedures, and bookkeeping tasks to ensure accuracy and compliance. Conduct regular training sessions for staff on product knowledge, sales techniques, POS systems, and customer service standards. Monitor store performance through sales data analysis, manage budgets, and adjust operational plans accordingly. Store Leadership & Operations Take ownership of daily store operations, ensuring the location runs efficiently and consistently. Manage opening and closing procedures, including cash handling, equipment checks, and store readiness. Create and maintain employee schedules, coordinate shift coverage, and manage last-minute staffing needs. Train, coach, and support part-time team members to maintain high performance and service standards. Monitor employee attendance, performance, and adherence to company policies. Oversee inventory management, including tracking stock levels, placing routine supply orders, and minimizing waste. Maintain cleanliness, organization, equipment care, and compliance with food safety requirements. Manage POS transactions, cash handling, and daily reconciliation procedures. Resolve customer concerns and maintain positive relationships with gym members and facility staff. Monitor daily sales performance and support initiatives to increase customer satisfaction and repeat business. Provide regular operational updates to ownership, including staffing, inventory, sales, and any issues requiring attention. Identify opportunities to improve store efficiency, customer experience, and overall performance. Smoothie, Coffee & Beverage Preparation Prepare and serve smoothies, protein shakes, specialty coffee beverages, and light food items with precision and care. Prepare espresso-based beverages, including lattes, cappuccinos, americanos, and other specialty coffee drinks. Operate and maintain commercial espresso machines and grinders, including basic espresso calibration and routine cleaning. Maintain consistency in drink recipes, portions, presentation, and product quality. Assist customers with menu selections, ingredient questions, and recommendations. Operate Square POS or similar point-of-sale systems efficiently. Maintain properly stocked and organized beverage preparation stations. Follow established recipes, food …

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