Store Manager

Store Manager - Berkley, MA Y Cannabis is an adult-use cannabis company with Recreational Dispensaries located in Taunton, MA and Berkley, MA. We are seeking a knowledgeable and customer-oriented Store Manager to join our team at our Berkley location. As the Store Manager, you will be responsible for overseeing the daily store operations and ensuring compliance with all regulations. The ideal candidate will have a passion for cannabis culture, excellent communication skills, and the ability to thrive in a fast-paced environment. General Overview The Store Manager, reporting directly to the General Manager, is responsible for supporting retail store operations and compliance guidelines to deliver consistent, positive, best-in-class customer experiences and drive inventory accuracy to effect profitable top line sales. The Store Manager is responsible for overall store functions with a focus on back-of-house operations in a single store location. This role requires excellent leadership qualities and a mastery of internal inventory procedures and systems. The Store Manager has supervisory responsibilities for inventory and sales staff. The Store Manager will maintain full ownership and accountability for store-level operations, including oversight of staff, customer experience, and execution of company standards. Description As the Store Manager, you will support the General Manager in ensuring that all daily operating procedures are performed while promoting a company image of excellence through a strong work ethic, leadership by example, and the consistent delivery of impeccable customer service. You will provide day-to-day inventory management, coordinate product orders from wholesalers, be responsible for ensuring that inventory audits and reconciliations are routinely conducted and carry out various administrative tasks. As the Store Manager you will work very closely with the General Manager. Responsibilities ● Full ownership and accountability for store-level operations, including oversight of staff, customer experience, and execution of company standards. ● Enforce compliance of all company and store policies, practices, and procedures; as well as cannabis state-specific regulations and laws. ● Maintain a clean and organized workspace, including back-office workspaces and customer-facing areas of the store. ● Fulfill daily staffing needs and coordinate employee scheduling including staffing coverage and call-out management. ● Designate daily shift structure and role assignments (POS, fulfillment, security). ● Collaborate with General Manager to hire and staff the dispensary and recruit a diverse set of skills among candidates ● Assist with onboarding of new employees (documentation, setup, training). ● Manage and inspire staff to deliver the highest level of customer service ensuring customer retention and expansion. ● Conduct monthly inventory audits and deliver on inventory variance goals. Report discrepancies to the General Manager as necessary. ● Communication of product feedback (sales trends, pricing, demand) to General Manager ● Ensure policy enforcement and team accountability. Promote a positive work environment. ● Manage scheduling within payroll targets set by General Manager ● Control day-to-day operating expenses (supplies, store needs) within approved budgets. Submit requests for non-standard or high-cost purchases. ● Maintain awareness of cost impact by making staffing and operational decisions. ● Train staff on current promotions and product focus. ● Ensure the team is actively selling and executing in store promotions and campaigns on the Sales floor. ● Promote a focus on in-store merchandising and product visibility. ● Communicate real time customer feedback, demand trends, and product requests to the General Manager. ● Identify local opportunities (repeat customer behaviors, peak times, sales patterns). ● Review and receive all vendor deliveries with diligence and accuracy and in accordance with company …

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