Store Manager

About InSchoolwear InSchoolwear is a leading Canadian school uniform retailer, specializing in high-quality, sustainable school uniforms. We proudly serve families and school communities across Canada, with a focus on exceptional customer service and operational excellence. We are seeking a motivated, organized, and customer-focused Store Manager to lead our Toronto retail location. The ideal candidate is a hands-on retail leader who takes ownership of their store, works well independently, and enjoys creating a positive experience for customers and employees. Position Overview The Store Manager is responsible for overseeing daily store operations, delivering exceptional customer service, managing staff, maintaining inventory accuracy, and achieving store performance objectives. Our business is highly seasonal, with peak demand during the back-to-school period. The successful candidate must be comfortable independently managing the store during quieter periods while effectively leading a team during busier months. Key Responsibilities Store Operations & Performance Oversee daily store operations, ensuring an organized, efficient, and welcoming environment. Achieve sales objectives while maintaining established payroll budgets and operational standards. Manage staff scheduling, daily administration, and store reporting. Identify opportunities to improve operational efficiency, productivity, and customer satisfaction. Ensure compliance with company policies and procedures. Team Leadership Recruit, train, supervise, and develop part-time retail employees. Provide coaching, feedback, and ongoing support to maintain strong team performance. Foster a positive, professional, and accountable work environment. Lead by example through active participation in daily store operations. Customer Service & Inventory Deliver exceptional customer service and professionally resolve customer concerns. Build positive relationships with families and school communities. Oversee inventory management, stock replenishment, merchandising, and order fulfillment. Coordinate with our warehouse and purchasing teams to ensure appropriate inventory levels. Maintain an organized and well-presented retail environment. Additional Operational Support Provide occasional support at other locations for school order days, staff training, and operational initiatives. Collaborate with the Regional Manager and other Store Managers to support consistent operational standards. Participate in company meetings and training sessions as required. Qualifications Required Minimum 2 years of retail management or supervisory experience. Strong leadership, communication, and customer service skills. Experience managing employee schedules and daily retail operations. Excellent organizational and problem-solving abilities. Ability to work independently, take initiative, and manage competing priorities. Comfortable using point-of-sale systems and basic computer applications. Preferred Experience managing retail payroll budgets and sales targets. Background in apparel or specialty retail. Experience with Shopify POS or similar retail systems. Familiarity with inventory management and merchandising. Schedule & Availability This is a full-time, permanent position based at our Toronto location. Availability during our peak back-to-school season (June through September) is essential. Occasional weekend availability and travel to other locations for training, school order days, or operational support may be required. Vacation restrictions apply during designated peak business periods. What We Offer Starting salary of $47,000 annually. Opportunity to independently manage an established retail location. Support from an experienced Regional Manager and Head Office team. Opportunities for professional growth and development. A collaborative and supportive Canadian company. How to Apply If you are an experienced retail professional who enjoys leading teams, delivering exceptional customer servi…

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