Store Manager
Human Resources by TBCStore Manager Tampa Fishing Outfitters | Tampa Bay, Florida Leadership Opportunity About Tampa Fishing Outfitters Tampa Fishing Outfitters is looking for an experienced, motivated, and customer-focused Store Manager to lead our retail team and oversee the overall success of our store. We are passionate about fishing, the outdoors, and providing our customers with the knowledge, products, and service they need to make the most of their time on the water. This is an exciting opportunity for a hands-on retail leader who enjoys building teams, driving sales, developing customer relationships, and managing a specialty retail business. The ideal candidate combines strong business acumen with a passion for fishing and outdoor recreation. Position Overview The Store Manager is responsible for the overall performance, profitability, and day-to-day operations of Tampa Fishing Outfitters. This individual will lead and develop the store team, drive sales growth, oversee inventory and merchandising, and ensure an exceptional customer experience. As the leader of the store, you will take ownership of key business performance indicators, including sales, profitability, labor management, inventory performance, and customer satisfaction. You will work closely with company leadership to identify opportunities, implement operational improvements, and support the long-term growth of the business. We are looking for someone who leads by example, takes initiative, makes sound business decisions, and creates an environment where employees and customers want to return. Key Responsibilities 1. Store Leadership & Business Performance Take full ownership of daily store operations, overall performance, and profitability. Develop and execute strategies to achieve sales goals, revenue targets, and key performance indicators (KPIs). Monitor sales trends, identify growth opportunities, and implement initiatives to increase store traffic, customer retention, and average transaction value. Establish a culture of accountability, professionalism, teamwork, and exceptional customer service. Maintain a clean, organized, well-stocked, and visually appealing retail environment. Lead by example through active involvement on the sales floor and engagement with customers and employees. 2. Sales & Customer Experience Deliver an outstanding customer experience by ensuring customers receive knowledgeable, personalized service. Develop strong customer relationships and foster loyalty within the local fishing community. Ensure the team is knowledgeable about products, brands, fishing techniques, and current industry trends. Identify opportunities to improve sales performance through product recommendations, merchandising, promotions, and customer engagement. Resolve customer concerns professionally and effectively. Oversee accurate processing of in-store transactions, special orders, and online purchases. 3. Team Development & Performance Management Recruit, hire, onboard, train, and retain high-performing team members. Establish clear performance expectations and hold employees accountable for results. Provide ongoing coaching, mentoring, and professional development. Conduct regular performance reviews and provide constructive feedback. Create employee schedules that balance business needs, customer demand, and labor budgets. Foster a positive, collaborative workplace culture that encourages initiative, engagement, and continuous improvement. Address employee performance issues and workplace conflicts promptly and professionally. 4. Inventory, Purchasing & Merchandising Oversee inventory management, stock levels, product replenishment, and receiving processes. Maintain appropriate inventory levels while minimizing excess inventory and stockouts. Analyze product sales, inventory turnover, and brand performance to identify opportunities for improvement. Make recommendations regarding product assortment, purchasing decisions, discontinued products, and vendor relationships. …