Store Manager

Store Manager The Store Manager leads a vibrant hub of college life and learning, creating retail experiences that engage students, support faculty, and build alumni loyalty. Through strategic leadership, operational excellence, and community partnerships, our Store Managers help elevate lives through education. Education – It’s in Our DNA Barnes & Noble College is more than a campus bookstore—we're an integral part of the college experience. Our campus stores serve as vibrant hubs of college life and learning, creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams help elevate lives through education. The Store Manager is the leader of the campus store, responsible for the overall success of the business by delivering an exceptional customer experience, driving financial performance, and fostering strong relationships across the campus community. This role provides strategic and operational leadership across all aspects of store operations, including financial performance, team development, merchandising, inventory management, customer engagement, and campus relationships. As the primary representative of Barnes & Noble College on campus, the Store Manager builds trusted partnerships with students, faculty, administrators, client representatives, and corporate partners while creating an engaging retail environment that supports the success of the campus community. How You'll Make an Impact Lead daily store operations through an active presence on the sales floor, delivering exceptional customer service, coaching team members, and fostering a customer-first culture. Own the overall performance of the campus store by driving sales growth, managing financial performance and controllable expenses, analyzing business trends, and identifying opportunities to improve operational effectiveness and profitability. Recruit, hire, train, coach, schedule, develop, and inspire store team members while fostering a culture of accountability, collaboration, continuous development, and high performance. Serve as Barnes & Noble College's primary representative on campus by building strong relationships with students, faculty, administrators, client representatives, and corporate partners to strengthen the store's role within the campus community. Lead merchandising, inventory management, visual presentation, operational execution, and workload planning to ensure merchandise availability, an organized customer-ready environment, and the successful execution of company initiatives. Analyze sales performance, operational metrics, and business trends to make informed decisions, forecast future business needs, and achieve measurable business results. Champion company initiatives, operational standards, organizational change, customer service excellence, safety, and loss prevention practices while ensuring compliance with company policies and procedures. Foster a culture of operational excellence by ensuring a clean, safe, and customer-focused store environment that reflects the Barnes & Noble College brand. What You'll Need to Succeed 5+ years of progressive retail leadership experience, including managing business operations and developing high-performing teams, or successful completion of the Barnes & Noble College Aspiring Leader Program. Bachelor's degree in Business Administration or a related field preferred. Demonstrated leadership experience recruiting, coaching, developing, motivating, and managing the performance of diverse teams. Experience with retail operations, including merchandising, inventory management, visual merchandising, customer service, and financial management. Demonstrated business acumen with experience managing sales performance, budgets, controllable expenses, and operational results. Strong customer service, communication, interpersonal, and relationship-building skills, with the ability to effectively collaborate with campus and co…

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