Stocker
Wine DistrictsStocking & Guest Experience Associate Beer, Wine & Spirits Retailer — Frederick, MDFull-Time / Part-Time Opportunities Available About the Role We are looking for a high-energy, dependable, and customer-focused Stocking & Guest Experience Associate to join our team in Frederick. This is not your typical stocking job. We are building a store where customers receive the warmth and friendliness of a Concierge, the elevated hospitality of a High-End Hotel, and the speed, organization, and operational excellence of a Supply Chain Expert. If you take pride in a perfectly organized shelf, move with urgency, notice when a customer needs help, and believe that great service is everyone's responsibility, we'd like to meet you. What You'll Do Receive, unload, organize, and stock beer, wine, and spirits efficiently and safely. Keep shelves, coolers, displays, and back-stock areas clean, organized, full, and visually appealing. Maintain accurate product placement and ensure products are rotated and presented properly. Move cases and merchandise throughout the store while maintaining a safe and organized work environment. Replenish high-volume items quickly so customers can find what they need. Assist customers with locating products and provide a friendly, professional experience. Anticipate customer needs rather than waiting to be asked. Maintain a clean, organized, and welcoming store throughout the entire shift. Help receive deliveries and maintain an organized back room. Assist with inventory counts, product organization, and other operational tasks. Communicate low-stock items, damaged merchandise, discrepancies, and other issues to management. Follow all company policies and applicable laws regarding the sale and handling of alcoholic beverages. Jump in wherever needed to help the team and keep the store operating at a high level. Our Service Standard We believe great hospitality and great operations go together. We expect every team member to: Serve with Authenticity Be genuinely friendly, welcoming, helpful, and respectful. Make every customer feel appreciated. Host Like a Concierge Pay attention to details. Anticipate needs. Take ownership of the customer experience. Treat every interaction as an opportunity to create a great impression. Execute Like a Supply Chain Expert Move with purpose. Stay organized. Work efficiently. Keep products flowing from delivery to shelf. Take pride in accuracy, productivity, and consistency. What We're Looking For The ideal candidate is: Reliable and punctual. Energetic and comfortable working on their feet for extended periods. Physically capable of repeatedly lifting and moving cases of beer, wine, and spirits. Extremely organized and detail-oriented. Comfortable working at a fast pace. Friendly, professional, and genuinely enjoys helping people. Able to work independently while also being a strong team player. Someone who takes initiative rather than waiting to be told what to do. Comfortable working in a retail environment with frequent customer interaction. Available for some evenings, weekends, and holidays as needed. Able to meet all applicable requirements for working in an alcoholic beverage retail environment. Retail, grocery, warehouse, hospitality, restaurant, or liquor-store experience is a plus — but attitude, work ethic, and reliability matter just as much. What Success Looks Like After 90 days, a successful team member should be someone management can trust to: Keep their assigned areas fully stocked and organized. Move quickly without creating mistakes. Maintain a clean and professional store appearance. Recognize and respond to customer needs. Work productively without constant supervision. Handle physically demanding stocking responsibilities safely. Support teammates without being asked. Represent the store with professionalism and enthusiasm. Compensation Starting Pay: $20.00/hour (experience-based) Additional opportunities may be available based on performance, resp…