Stock Associate, Atlanta Saks at Phipps

Stock Associate, Atlanta OVERVIEW: Under the leadership and guidance of Management, the Stock Associate is responsible for supporting all back-of-house and front-of-house operational functions, primarily related, but not limited to, stock management. This position will also be responsible for processing deliveries of inbound/outbound stock transfers, handling most aspects of the inventory including quality control, and organization, managing floor samples, numbers/cataloging system, shipments, transfers, etc. *Blend Christian Louboutin values in a concession environment to foster our partnership with the department store. RESPONSIBILITIES: LOGISTICS Receives, unpacks, and verifies incoming shipments for accuracy. Updates inventory records and ensure products are properly labeled and organized. Assists in fulfilling customer orders through inter-boutique transfers as well as from an order management system. Pays close attention to detail to ensure the correct item is accurately selected, correct shipment destination/method is chosen, and prepared following specific industry guidelines to safeguard the integrity of the package and contents throughout the transit period. Rectifies any lost or damaged packages by filing insurance claims through shipping partners, in conjunction with corporate and boutique representatives. Communicates with management and front of house of all upcoming new deliveries and rebalanced stock and collaborating to ensure that all new items are displayed in a timely manner. Familiarity with Microsoft Windows preferred: Word, Outlook, and Excel; and UPS WorldShip (training provided dependent on proficiency). Executes and handles daily process of shipments, inbound and outbound transfers, and OMS (ordering management system) orders. Collaborates with management and front-of-house team to ensure new deliveries and rebalanced stock is represented on the shop floor. Partners with management team for any UPS related claim. Checks new arrivals for any damages from shipment, any mail returns, and exchanges to inspect. Ability to flex to a customer facing sales floor support role per the needs of the business. Fluency in the department store operating systems. INVENTORY Executes a monthly cycle count by partnering with the Inventory Control Team. Partner with management team for cycle count result and discrepancies. Performs all stock checks. Oversees stock discrepancies, mis-mates/ mix-ups. Partners with management or Boutique Coordinator to oversee after-sale service/ Care-and Repair process. STOCK ROOM OPERATIONS Conducts regular inventory counts and periodic audits to identify any discrepancies and maintain accurate stock levels. Partners with both local boutique management as well as corporate partners of the Inventory Control Team to review discrepancies to determine possible corrections to balance inventory levels. Balances inventory levels of additional warehouses that are used to manage mismates, damages, stolen items and loans. Competency and familiarity with Cegid preferred. Partners with management or Boutique Coordinator to communicate with corporate partners and third-party vendors to ensure that the after-sale service (Care and Repair) is done efficiently for both store stock as well as customer owned merchandise. Maintains the cleanliness and organization of the stockroom, ensuring that it is an efficient user friendly, and safe workspace. This is inclusive of all different typologies such as Repairs, Customer Owned Goods, Holds Loans and store supplies. Actively takes part in efficiency of the front of house team by assisting their team with location of items in the stockroom, removing unsold merchandise from the shop floor, placing and pulling expired holds, and resolving discrepancies. Maintain an organized stockroom despite the high flow of traffic, while also monitoring and assisting with stock handling by department store employees to limit loss. SKILLS AND REQUIRMENTS: Bachelor’s degree pref…

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