Stock Associate

Stock Associate (Non-Exempt) Department: Retail Staff Reports to: Store Manager Role Summary Looking for daytime/open availability. Maintains the grocery and non-perishable departments in fully stocked, rotated, and presentable condition throughout the shift. Responsible for product availability, shelf accuracy, pricing and tagging, and delivery verification for assigned departments. Provides attentive customer service on the floor and supports overall store operations as directed. Essential Responsibilities Customer Service Greet customers in the grocery and non-perishable aisles and provide prompt assistance by answering questions and helping locate products. Assist customers with product selection and provide basic product knowledge relevant to the department. Escalate customer concerns or requests that cannot be resolved on the floor to a Team Lead or Floor Manager. Stocking & Merchandising Break down grocery and non-perishable deliveries and unpack product from pallets and cases. Stock shelves and displays in the correct department locations; restock throughout the shift to prevent out-of-stocks. Rotate inventory using FIFO to maintain freshness and code date compliance; inspect product during stocking and remove any expired, damaged, or compromised items. Straighten and face shelves, displays, and endcaps to maintain a clean, organized, and shoppable presentation. Merchandise product to maximize availability and visual presentation in accordance with store schematics and standards. Verify shelf tags and pricing accuracy during stocking; report discrepancies to the Team Lead or POS Clerk for correction. Receiving & Inventory Receive and inspect grocery and non-perishable deliveries for accuracy and product quality; flag any discrepancies, shortages, or quality concerns to the Team Lead or Floor Manager. Log deliveries as required and communicate issues with shipments promptly. Support department-level inventory counts and assist with monitoring stock levels to inform ordering needs. Maintain organized backroom and overstock conditions to support efficient replenishment. Maintenance, Safety & Compliance Maintain clean and organized shelving, displays, endcaps, and surrounding floor areas throughout the shift. Keep floors in the department free of spills, debris, and obstructions; address hazards immediately and ensure the area is safe for customers and associates. Follow safe lifting, stacking, and equipment use practices when handling product and stocking materials. Report equipment issues or safety concerns to the Team Lead or Floor Manager immediately. Qualifications Grocery or retail stocking experience preferred; no minimum education requirement. Basic understanding of FIFO rotation and product freshness standards. Ability to lift, carry, and stock product consistently throughout a shift. Reliable attendance and ability to perform physical stocking tasks in a fast-paced environment. Work Schedule Part-time or full-time hourly role. Schedule varies and may include early mornings, evenings, weekends, and holidays. Overtime must be pre-approved by the Store Manager. All time must be recorded accurately in accordance with company procedures. Physical Requirements and Work Environment Work is performed in a grocery retail environment and requires sustained mobility throughout the store and backroom. The role involves frequent standing and walking, regular bending, reaching, and crouching, and periodic pushing and pulling of carts and other wheeled equipment. Must be able to lift and reposition product and store materials as needed to perform essential functions. Physical demands vary by store conditions, task frequency, load characteristics, and the availability of mechanical aids, and should be performed using safe work practices. Equal Employment Opportunity and Accommodations PJP Marketplace provides equal employment opportunities to all employees and applicants and does not discriminate on any legally protected status.…

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