Staff, Product Manager - Automated Outbound Dispatch
WalmartPosition Summary...We are seeking a Staff Product Manager to lead the strategy and execution of outbound dispatch capabilities across our automation ecosystem. This role owns the critical transition between automated fulfillment operations and the drivers and customers who depend on them, creating a reliable, efficient, and scalable outbound flow that improves operational performance, driver produ
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ctivity, and customer experience. Success requires strong product leadership, systems
thinking, technical fluency, and the ability to influence cross-functional teams across engineering, automation, transportation, operations, design, analytics, and field leadership.
What you'll do...Own the outbound dispatch product strategy
• Define the long-term product vision, strategy, and roadmap.
• Establish end-to-end order flow from automation through customer handoff.
• Translate operational challenges into scalable product capabilities.
• Balance customer, driver, operations, transportation, and automation priorities.
• Build business cases and investment recommendations.
Improve the automation-to-driver handoff
• Ensure orders are complete, accurate, staged, and ready for drivers.
• Reduce driver wait time, dwell time, search time, and loading friction.
• Improve synchronization between automation, dispatch, and transportation.
• Define exception-management capabilities.
• Provide clear operational visibility throughout the handoff.
Protect the customer experience
• Optimize dispatch decisions for delivery commitments, freshness, and quality.
• Partner with customer-facing teams on accurate order status.
• Identify failure modes and develop proactive recovery capabilities.
Lead discovery, execution, and iteration
• Lead products from discovery through launch and optimization.
• Partner across engineering, automation, transportation, operations, design, and analytics.
• Define requirements, dependencies, success metrics, and operational readiness.
• Resolve cross-system dependencies and drive trade-off decisions.
Use data to guide product decisions
• Build metrics, dashboards, and instrumentation.
• Analyze operational performance and identify investment opportunities.
• Define KPIs and validate solutions through pilots and experiments.
• Drive continuous improvement using data and SQL.
What We're Looking For
• Proven product leader who turns ambiguity into scalable strategies and roadmaps.
• Strong execution skills with experience leading large cross-functional initiatives.
• Deep expertise in supply chain, fulfillment, automation, and transportation technologies.
• Technical fluency with APIs, integrations, system architecture, and operational constraints.
• Data-driven mindset using KPIs, dashboards, analytics, and customer insights.
• AI-first approach focused on measurable business outcomes.
• Experience owning complex product strategies across interconnected systems. • Excellent communication and stakeholder management skills.
• Bachelor's degree (Master's/MBA preferred) and 5+ years of relevant experience.
What Success Looks Like
• Define a compelling vision for automated outbound dispatch.
• Connect operational and technical workflows into a scalable strategy.
• Build trusted partnerships across engineering, operations, and automation.
• Anticipate risks before they impact launches or customers.
• Improve efficiency, reliability, cost, and customer experience.
• Scale reusable product capabilities across fulfillment platforms.
• Embed AI into product development and delivery.
• Raise the bar for product management excellence. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and v