Sr. Transportation Claims Consultant

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Senior Claims Consultant with Transportation experience to join our growing team. This role is a strategic partner and risk advisor for all clients and service teams through a high level of service and analysis of claims data that helps shape client policies and procedures to improve overall risk management. Proactively works toward achieving organization and team goals. Responsibilities: Functions as subject matter expert for claims management, risk clarity, and advisory services Facilitates risk management policy changes for pre & post loss processes including but not limited to: Pre hire enhanced physical setup Workers’ compensation and modified work policy review & creation FMLA & WC compliance assistance Conducts face to face client claim reviews and quarterly strategy meetings Designs and implements claims specific training as needed Responsible for the overall oversight of claims processing, management and prevention for clients Acts as liaison between insurance company and insured in responding to inquiries Acts as a mediator when disagreements arise, providing follow-up with both company and insured Proactively advises Account Managers (AM) and Account Executives (AE) and Client Advisors regarding claims with special attention to the status of open files Serves as the expert to service teams and clients on claims related topics through training initiatives and publications Responds to customer telephone calls and office visits in a timely and professional manner Maintains strict confidentiality and upholds applicable laws at all times Develops and maintains a positive working relationship with team members and clients Corresponds with clients, prospects, and others in a professional manner Works to utilize the resources available such as Marketing Material, Employee Relations, Safety, Risk Management, and Process Improvement Requirements: Willingness to participate in self-development or technical classes Strong organizational and workflow management skills Must be comfortable in an electronic environment with strong computer skills Strong working knowledge of Microsoft Office Products Excellent verbal and written communication skills Excellent people skills and ability to work well in a team environment Education and Experience: Bachelor’s degree in business or related field of study or equivalent relevant experience Minimum 7 years' claims processing/analysis/advisement experience preferred Large Transportation claims background is critical to success in this role Pay Details: The base compensation range for this position is $90,000 - $110,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Why Join Us: At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making …

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